Use the OEM Redemption Portal to receive your VMware OEM licenses. You should use this portal if:
Giving other users access to the License Keys
Your PAC code is provided by your OEM and is printed on a card or activation code certificate which is either enclosed in the server carton box or mailed to you separately. See "Locating your PAC or Serial Number" above for more information.
Contact the customer support department for the OEM you purchased it from. They will work with you to replace your activation codes.
You can find old/previous edition license codes by logging into the My VMware site. You can also access any previously registered serial numbers on the view license page in the My VMware site. If you can’t find it or need further assistance contact VMware Support.
Note: for a complete list of the definition of terms see the VMware Support and Subscription Terms of Conditions.
Partner Activation Code (PAC): A printed code delivered from your OEM reseller that entitles you to VMware licenses. Use this PAC to generate licenses for your VMware products.
Serial Number: A license code embedded within ESXi that enables single server partitioning.
VMware ESXi: A version of VMware's market leading hypervisor that can be embedded in server hardware. It can be licensed several ways:
Please see the Licensing chapter in the Administration Guide for more details.
A Super User is the user who has been given privileges to manage entitlements and users on behalf of a specific account.
A Procurement Contact is primary contact for the account, on behalf of the customer organization, for ordering, renewing, and quoting transactions. Although their primary responsibilities can be procurement tasks, the Procurement Contact will also be able to manage entitlements and users on behalf of a specific account.
Upgrade: The purchase of additional functionality for a VMware License Key. This will require the exchange and replacement of the old (base) License Keys.
OEM Redemption Portal: A VMware portal that allows you to redeem the Partner Activation Codes you purchased from a VMware OEM. Redemption of Partner Activation Codes results in delivery of your License Keys.