vCloud Air Release Notes
|vCloud Air | 20 January 2015|
What's in the Release Notes
The release notes are for the following two vCloud Air (formerly known as vCloud Hybrid Service) offerings from VMware:
Virtual Private Cloud OnDemand
Virtual Private Cloud and Dedicated Cloud (subscription-based services)
Virtual Private Cloud OnDemand
The release notes cover the following topics for the general availability (GA) release of Virtual Private Cloud OnDemand:
Virtual Private Cloud and Dedicated Cloud
The release notes list the Known Issues found in Virtual Private Cloud and Dedicated Cloud.
Virtual Private Cloud OnDemand
You can login to Virtual Private Cloud OnDemand by going to https://vca.vmware.com. Make sure you enter https and not http. If you access the service using the old URL, you will be redirected to the new URL.
Additional Support Option
During the registration process, you can opt for either of the following two support levels (pricing varies):
- Online: 24/7 Email only support
- Production: 24/7 Phone and Email support
"My Subscriptions" Tile
After signing in to the vCloud Air User Interface (UI), a My Subscriptions tile is displayed along with the Virtual Private Cloud OnDemand tile. Depending on the service you have signed up for, you can click the My Subscriptions tile to view your subscriptions including dedicated clouds, virtual private clouds and disaster recovery clouds.
Change in vCPU Default Speed
As of the GA release, any newly created virtual machine will be configured for 1vCPU at 2.6GHz (previously all virtual machines were configured for 1vCPU at 1GHz). This new configuration enhances the performance of virtual machines.
If a particular virtual machine was created before January 20, 2015 you can change its CPU speed by restarting the virtual machine through the Virtual Private Cloud OnDemand UI or through vCloud Director.
Virtual Machine Monitoring
A new Monitoring tab displays graphs with percentage of CPU and Memory Usage and amount (Kbps) of Disk reads and Writes for each virtual machine.
vCloud API is now at version 5.11
The vCloud API used for programmatic access to vCloud Air is updated to version 5.11. For more information, see vCloud API 5.11 Schema Reference.
New Metering Service API to retrieve all billable rates for a service group
The billable rates are returned for all the vCloud Air geographical locations where Virtual Private Cloud OnDemand is supported.
URLs for the API endpoints have been updated
For information about system requirements and Virtual Private Cloud OnDemand UI, see vCloud Air – Virtual Private Cloud OnDemand Getting Started and vCloud Air – Virtual Private Cloud OnDemand User's Guide.
To access the full set of Virtual Private Cloud OnDemand documentation, go to the vCloud Air – Virtual Private Cloud OnDemand Documentation page.
Rename the 'default-routed-network' to a unique name across the networks defined in that Org, or
Create a new network for the Virtual Data Center where you want to run DCE and ensure the name of the network is unique within the Org.
The following issues are known to occur in the GA release of Virtual Private Cloud OnDemand:
Read-Only permission not available on Gateway services
A permission for Read-Only is not available on Gateway services. Currently, there is only one role for the "Configure Gateway Services" operations, which has all the permissions (read/write/edit/delete) set to it.
Number of storage disks allowed varies in vCloud Director and Virtual Private Cloud OnDemand
You can add any number of storage disks in vCloud Director, however, you can add only 15 storage disks in Virtual Private Cloud OnDemand. You will be billed for the total number of disks added in vCloud Director. For example, even though you have created a 16th storage disk in vCloud Director, the Virtual Private Cloud OnDemand UI will display only 15 disks. However, you will be billed for the 16th storage disk.
View the total number of storage disks in vCloud Director.
Virtual machines are not displayed after vNIC upgrades or modifications
After upgrading a vNIC (removing the old vNIC and adding a new one) the virtual machine is no longer displayed in the Virtual Private Cloud OnDemand UI.
You can access and edit the virtual machine through the vCloud Director vApp list.
vCloud Director does not support Internet Explorer (IE) 11 browser
You cannot launch VMware Remote Console (VMRC) in vCloud Director if you are using the IE 11 browser.
You can access VMRC on IE 11 through the vCloud Air UI.
Unable to run Data Center Extension (DCE) to Virtual Private Cloud OnDemand
While running a DCE to the Virtual Private Cloud OnDemand cloud, in the 'Select Resources' step, the external interface of the selected network is listed incorrectly and the IPs do not get listed. This issue occurs when OrgVdc network names are identical across Virtual Data Centers of the same Org.
Assure unique OrgVdc network names across Virtual Data Centers within the Org. If a customer Org has got multiple Virtual Data Centers with 'default-routed-network' in each Org, follow either of the below steps before running DCE:
Opening VMRC in IE 10 displays “SCRIPT16389: Unspecified error”
On opening VMRC in an IE 10 browser on a Windows 8 OS, displays a “SCRIPT16389: Unspecified error” message. This is an 'Active' Microsoft bug.
Avoid using an IE 10-Windows 8 browser-OS combination.
Edit resources operation not possible on a powered ON virtual machine that was created using an Ubuntu template
The hot-add feature has not been enabled on the Ubuntu templates, because of which you cannot “Edit Resources” for that virtual machine while it is powered ON.
You will have to first power OFF the virtual machine.
Appropriate error message is not shown if a virtual machine deployment fails due to IP range being exhausted in the network pool
When IPs are exhausted form a virtual data center pool, and you try to create a new virtual machine in that virtual data center, the virtual machine goes into an inconsistent state (instead of failing). This issue arises only after you have created 252 virtual machines in a virtual data center, which will exhaust the available IP address pool. The error message displayed does not explain this issue clearly.
You will have to abandon the virtual machine (or go into the vCloud Director UI to delete the virtual machine), create a new virtual data center network, and create a new virtual machine connecting it to that new network.
In IE 11, the vCloud Director UI constantly refreshes during upgrade from version 6.1 to version 6.3
If you are an existing OnDemand Beta or EAP customer, you may find the vCloud Director UI refreshing continuously during the upgrade process.
Clear the browser cache.
The known issues listed below are related to the vCloud API, which is used to access the Compute Service features via API.
vCloud Director API the MediaTypeMappings elements are not generated for version 5.7 and later
The MediaTypeMappings elements are not generated for version 5.7 and later. The following operation returns an empty list of MediaTypeMappings:
Access the schema files to get the required information.
vCloud Air network service APIs are not displayed in API differences
The vCloud API Changed Operations page in the vCloud API Schema Differences does not show the manageExternalIpAddresses operation, which was added in API version 5.11. Reference information on manageExternalIpAddresses appears in the schema reference.
For Technical Support, file a Support Request (SR) through standard VMware process available at My VMware.
If you chose the Production level support during the Virtual Private Cloud OnDemand registration process, you can also reach the support team via phone.
Virtual Private Cloud and Dedicated Cloud
The following issues are known to occur in Virtual Private Cloud and Dedicated Cloud:
In Internet Explorer 10, the VMware Remote Console does not open properly
Due to the default settings for Intranet security, the user cannot view the console.
In Internet Explorer 10 Tools, select the Internet options menu. Click the Security tab. Select Local intranet and click the Sites button. Deselect the "Automatically detect intranet network" check box and click OK. Restart the browser.
Create a routed network in either of the following ways:
From vCloud Director, select an OrgVdc > Networks tab.
From vCloud Air, select the Gateways tab > select a Gateway > Networks tab.
Virtual Private Cloud addon provisioning is not getting updated in the customer portal without a page refresh
Provision a multi-tenant cloud and log in to the customer portal. On provisioning addon to the multi-tenant cloud, the customer portal does not get updated (resource allocation stays the same).
Do a full page refresh to see the addon added into resource allocation.
Unable to delete a Disaster Recovery Virtual Data Center from the customer portal.
When you try to delete a Disaster Recovery Virtual Data Center which is not properly provisioned, the process fails and diplays an error message.
Users are able to view Virtual Data Centers without being given any access.
On adding a new user and providing access to a Virtual Private Cloud, that user is able to see Disaster Recovery Virtual Data Centers that they have not been explicitly given access to on the first login page.
Console timeouts when running storage operations
Under some conditions, long running storage operations in the vCloud Air console can timeout in the console but will continue to run in vCloud Director. When this occurs, vCloud Air might incorrectly display a notification that the operation was unsuccessful.
Determine if the operation is still running by checking the Activity Log in vCloud Air or check the status of the operation in vCloud Director. See the vCloud Director Help for information about checking operation status.
Adjust Storage Allocation dialog box displays "undefined" in the Storage Tier column
When you try to adjust storage allocation for a virtual machine while a storage allocation process for that virtual machine is running, the Adjust Storage Allocation dialog box displays "undefined" in the Storage Tier column. The vCloud Air console does not prevent you from attempting to adjust storage allocation for a virtual machine while a storage operation is running.
Wait for all storage operations to finish for a virtual machine before attempting to further adjust its storage allocation.
During virtual machine creation from custom catalog the user interface displays the controller number as "undefined"
Upon creating a custom catalog containing more than one disk in vCloud Director and then trying to create a virtual machine using this catalog in vCloud Air, the controller number is displayed as “undefined” in the virtual machine creation wizard, e.g. "Drive undefined:2". Unless you have explicitly added a second controller, there is only one controller and so the value should be "Drive 1:2". The value is displayed properly in vCloud Director.
Note: This "Drive x:y" field displays the controller number (x) and the unit number (y) within that controller. The unit number itself is accurately displayed.
This value is read only inside the vCloud Air UI and it should not impact the use of the virtual machine. However, if problems do occur, use vCloud Director to manage that virtual machine.
"Add User" UI is not able to handle large number of roles and does not display the Add button
While trying to add a user, the Add button is not visible when the number of roles to choose from are higher than 10.
Virtual Data Centers
Virtual data center Networks tab does not display the correct number of connected virtual machines
For Virtual Private Cloud Service customers, the virtual machine count on network cards might be underreported in some cases or inconsistent. For Dedicated Cloud Service customers, if the cloud has more than 128 virtual machines, the count on network cards may be underreported in some cases or inconsistent.
Virtual data center thin and fast provisioning is not available in vCloud Air
vCloud Air has disabled the features of thin or fast provisioning of a virtual data center due to possible impacts to service customers.
Virtual data center name change in vCloud Air does not update underlying OrgVdc name in vCloud Director
When a virtual data center is originally created in vCloud Air, the underlying OrgVdc name in vCloud Director takes the same name (virtual data center name equals OrgVdc name). If users change a virtual data center's name in vCloud Air, this does not update the OrgVdc name. The virtual data centers view in vCloud Director displays the original OrgVdc name in the page URL and header, but displays the current vCloud Air virtual data center name in the list area. This may confuse users who are working with this virtual data center in both vCloud Air and vCloud Director.
Virtual machine console reset of the guest OS password not integrated with guest OS password displayed in the UI
Upon adding a new virtual machine, a long-string guest OS password is displayed in the vCloud Air UI in the virtual machine details view in order to access the console. Every time the virtual machine is powered on and off, a new guest OS password is displayed in the vCloud Air UI, but this UI password is not in sync with the virtual machine password, whether or not the user has reset it to a meaningful password. If users forget either the original long-string guest OS password or their own meaningful password, the only recourse is to go into vCloud Director and power on the virtual machine with forced guest customization.
Upon adding a new virtual machine, use the guest OS password displayed in the vCloud Air UI to access the console. Through the console, reset the virtual machine password to your choice and make a note of it. Ignore any subsequent regeneration of a guest OS password in the vCloud Air UI for this virtual machine.
Virtual machine console password is too visible and should be hidden
vCloud Air displays a console password, but it is for first log in only, and the user should change it after single use.
Network details are shown incorrectly in vCloud Air for virtual machines transferred via data center extension
As part of data center extension (DCE), a routed vApp is created in the destination vCloud Director that is managed by vCloud Air. The moved virtual machine's network is connected to this vApp network. Currently, vCloud Air does not show vApp networks and therefore does not correctly show the routed vApp network. But DCE is supported for a routed vApp network only.
Manage this network in vCloud Director.