VMware vCenter Operations Manager for View 1.0
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VMware vCenter Operations Manager for View 1.0 Release Notes

vCenter Operations Manager for View 1.0 | Build 702779

Last Document Update: 7 July 2012

Check frequently for additions and updates to these release notes.

These release notes include the following topics:

Introduction to VMware vCenter Operations Manager for View

What's New

This is the initial release of VMware vCenter Operations Manager for View. This product extends the functionality of VMware vCenter Operations Manager to monitor and manage VMware View environments. vCenter Operations for View collects data from managed virtual desktops and presents that data in preconfigured dashboards for both real-time and predictive analysis.

Product Compatibility

vCenter Operations for View is compatible with these releases:

  • vCenter Operations Manager Enterprise (vApp) 5.0.1 or later
  • View 5.0 or later
Both the View VDI environment and vCenter Operations Enterprise must be up and running.

Installation Notes

Carefully read the following notes before you install vCenter Operations Manager for View.

  • Upgrading from a Beta release

    Upgrading from a Beta release of vCenter Operations Manager for View is strongly discouraged. Upgrade can result in database inconsistencies or even corruption.

  • vCenter Operations Manager for View sizing

    The View adapter adds approximately 100 metrics for each active View desktop session to vCenter Operations Manager. During deployment, consider increasing the deployment size of your vApp to account for this additional load. Also note that the vCenter Operations Manager for View adapter requires 30GB of disk space on your Windows OS.

  • Attempting to open the ZIP file containing the encrypted View adapter installer fails

    In some environments, the built-in unzip capabilities of Windows don't properly handle encrypted ZIP files.

    Workaround: Use a third-party decompression tool such as WinZip or 7Zip.

  • Testing the connection to an Oracle View Event Database results in an error

    Testing the connection to an Oracle View Event Database can result in this error:
    Connecting to the View event database...FAILED (System.Data.OracleClient requires Oracle client software version 8.1.7 or greater.)

    Workaround: Download and install the latest ODAC release on the View Adapter server. Download the "Xcopy for Windows" update from the Oracle web page: http://www.oracle.com/technetwork/database/windows/downloads/index-090165.html.

    Follow the installation instructions found in the ODAC zip file.

  • After update or reinstall of the View Connection Server, the View adapter cannot collect topology from View

    After updating or reinstalling the View Connection Server, the View adapter cannot collect topology from View. This situation occurs because the View PowerShell extensions are no longer initialized on the Connection Server.

    The View adapter log might show the following error message:
    ERROR Exception running script The term 'get-connectionbroker' is not recognized as the name of a cmdlet, function, script file, or operable program. Check the spelling of the name, or if a path was included, verify that the path is correct and try again.

    Or, the following error might be shown when testing the View Server connection from the View Adapter Settings utility:
    Exception running script The term 'get-viewvc' is not recognized as the name of a cmdlet, function, script file, or operable program. Check the spelling of the name, or if a path was included, verify that the path is correct and try again.

  • Workaround: Take one of the following steps to correct the problem:
    • Run the EnableRemotePS.cmd script again on the View Connection Server as instructed for installation.
    • Run the View PowerCLI command shell from the VMware Start Menu folder on the View Connection Server.

vCenter Operations Manager for View Documentation

The documentation for vCenter Operations Manager for View 1.0 consists of the following document:

Known Issues

This section contains known issues for this release.

Installation and Upgrade

  • Error message when installing vCenter Operations Manager for View where vCenter Operations Manager exists

    If you are installing vCenter Operations Manager for View in a vCenter where there is an existing instance of vCenter Operations Manager, you might see an error dialog box in the last phase of the Initial Setup Wizard.

    The message states that vCenter Operations Manager registration has failed, and asks if you want to force the registration. Click Yes to continue and complete the installation.

Configuration

  • View adapter credentials

    View adapter credentials

  • Choosing collection intervals from View

    The collection interval is currently configured in the View Adapter Settings utility, with a choice of the following settings:

    • Small (under 500 VMs): 5 min
    • Medium (500-1500 VMs): 10 min
    • Large (over 1500 VMs): 15 min

    Testing indicates that these intervals are probably longer than necessary. Therefor, the Small (5 min) configuration can probably be used for any environment up to 2000 VMs.

    Note: This interval is used for collecting View topology, not desktop metrics, and affects how quickly View object topology changes are reflected in vCenter Operations. Topology changes include desktop sessions logging in, logging off, disconnecting, and reconnecting.

  • End Users widget should list only currently connected sessions

    On the View Users dashboard, the End Users widget lists all logged-on user desktop sessions (both connected and disconnected). If you want to view only currently connected desktop session, perform the following steps to edit the End Users widget configuration.

    1. Click the gear-like Edit Widget button in the upper right corner of the screen.
      The Edit Resources widget dialog box appears.
    2. In the middle "Select which tags to filter section," clear the current selection by clicking the Deselect All button (second from right) above the list.
    3. Expand the View Tier node in the list and select the User Sessions node in the tree.
    4. Click the OK button to apply the change.

    After this procedure, only connected users will appear listed in the End Users widget.

  • Monitoring only View VMs

    For licensing purposes, you might want vCenter Operations Manager to monitor only View desktop VMs, and not non-View VMs in the vCenter. To set up such an environment, follow the instructions in this Knowledge Base article: Selecting a subset of the vCenter Server inventory to monitor in vCenter Operations Standard 1.0.x or Manager 5.x (KB 1036195)

Troubleshooting

  • Checking the status of the View adapter

    A new View Adapter application has been added to provide information about the internal status and health of the View adapter. To view this information, choose the Manager dashboard tab, select View Adapter in the Application Overview widget in the upper left of the screen, and drill down into the component tiers (View Topology, Desktop Metrics, and View Events).

  • View Client resources and View Client Network resources might not be created for a User Desktop resource

    If all or certain parts of the registry on a desktop VM cannot be accessed or are not available, View Client resources and View Client Network resources might not be created for a User Desktop resource. This situation will not be a common occurrence if desktop connection settings are configured correctly. A message will appear in the log file when this event occurs.

User Interface

  • Top-N-Analysis widgets do not navigate to the selected resource when the Resource Detail button is clicked

    Due to a problem with vCenter Operations Enterprise, the Top-N-Analysis widgets which comprise the View Top Sessions and View Top Desktop VMs dashboards do not navigate to the selected resource when the Resource Detail button is clicked.
    Workaround: Locate the same object on another dashboard or in Environment>Overview and navigate to Resource Details from there.

  • After installation, some workload metrics for View objects might be artificially high

    After installing the View adapter, some workload metrics for View objects might be artificially high and trigger alerts. This situation is due to the way in which workload is calculated for some View objects. These values will normalize with time and become more accurate.

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