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VMware Virtual Desktop Manager (VDM) 2 Release Notes

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Notes on VMware VDM 2.1.2, Build 686

Build 686 is a release build of VMware VDM 2.1.2.

The release notes contain the following:

New in VDM 2.1.2

VDM 2.1.2 includes the following improvements:

  • Allows automatic backup of the ADAM database used by all VDM Connection Servers in your environment. By default, the ADAM backup tool is configured to take backups at midnight, and stores 10 such backup files. You can configure automatic backup to modify the time and frequency of backups using ADAM tools. See KB 1010285 for details.
  • Allows the VirtualCenter connectivity timeout period from the VDM Connection Server to be configured. In previous versions of VDM, slow network connectivity between the VDM connection server and the VirtualCenter Server led to a timeout error if the response time was more than 2 seconds. Now you can configure the timeout period (in milliseconds) in the VC.properties file by changing the value of the service.timeout parameter as follows:
    1. Stop the VDM service.
    2. Open vdm-admin.jar from C:\Program Files\VMware\VMware VDM\Server\broker\webapps\admin\WEB-INF\lib by using WinRAR or a similar archive tool.
    3. Extract and edit VC.properties from the .jar file.
    4. Add the timeout value as service.timeout=xx, where xx is the timeout in milliseconds.
    5. Add the edited VC.properties file to the .jar file (replace the original).
    6. Restart the VDM service.
  • Enables a modified external URL to work without having to restart the VDM connection server.

Before You Begin

Before you begin with installation and configuration of VMware VDM, see the following guidelines.

General Installation Guidelines

The following guidelines apply to all installations types (new installations and upgrades).

  • Synchronize time - Make sure that you have synchronized time across VDM Connection Server and desktop virtual machines.  By default, virtual machines pick up the time from the ESX host at boot, and you might have to synchronize time on the ESX hosts through the ntpd service.
  • Validate your Internet Explorer settings - VDM Client uses Microsoft Internet Explorer internet settings, including proxy settings, when connecting to VDM Connection Server. Ensure that your Internet Explorer settings are accurate and that you can access the VDM Connection Server URL through Internet Explorer.
  • Before creating an automatically provisioned desktop pool, do the following:
    • Validate the VirtualCenter guest customization specification if you intend to use one - Make sure that the guest customization specification in VirtualCenter is accurate. You should use VirtualCenter to deploy and customize a virtual machine from your template using that customization specification and fully test the resulting virtual machine (in other words, DHCP, authentication) before using that customization specification in VDM Administrator.
    • Validate network ports on ESX - Make sure you have a sufficient number of ports on the virtual switch which is used for the guest virtual machines. The default value for ESX is 24; it may not be sufficient when creating a large pool of desktop virtual machines.
  • Install required Microsoft Windows patches - For Windows XP desktop virtual machines, make sure you have RDP patches referenced by Microsoft Knowledge Base (KB) articles 323497 and 884020.  Failure to do this may result in a Windows Sockets failed error message on the client.  You can find these KB articles at the following URLs:
  • Upgrade VDM Client machines to use Microsoft Remote Desktop Connection (RDC) 6.0 - This recommendation applies to machines running Windows XP and Windows XPe. Windows 2000 does not support RDC 6.0.Windows Vista comes with RDC 6.0 installed.

    You can download RDC 6.0 from the following Microsoft download site: Microsoft downloads

  • VDM does not support using link-local (169.254.x.x) addresses for desktop virtual machines - Configure desktop virtual machines to use DHCP or static IP addresses.

Backing Up Configuration Data (VDM 2.1 and later)

VMware recommends that you back up configuration data. For information about backing up configuration data, see the VMware technical note at the following URL:

http://www.vmware.com/pdf/vdm_config_data_export_import.pdf

Upgrading VDM

VDM supports upgrading from VDM 2.0 to 2.1.2 and from VDM 2.1 to 2.1.2. Keep in mind the following issues when upgrading VDM Clients:

Troubleshooting VDM

The following URLs for VMware KB articles contain troubleshooting information for VDM. The KB articles are continually updated with new troubleshooting information.

Resolved Issues

These are the resolved issues in VDM 2.1.2.

  • Performance issues with VDM when HTTPS port is queried on a regular basis
    Sending a non-SSL probe on the SSL port of the Connection Server might cause the Connection Server to slow down. This might result in the following issues:
    • Web Access page loads slowly
    • Connection Server stops accepting new connections at random
    • Native clients and WYSE terminals perform poorly
    The following error might be logged every thirty seconds in the VDM connection server logs:
    WARN <Thread-81> [Processor] Problem setting up HTTP connection: java.net.SocketException: Connection reset
    This issue is fixed in this release.

  • Delay in accessing Web Access page through VDM security server
    VDM security server maintains a set of connections for communication with the VDM Connection Server. If you deploy network infrastructure between the security server and the VDM connection server, the network infrastructure might break an established connection when it is not used for a period of time. The security server does not detect the break in connectivity until an attempt to reuse the connection is made and the TCP/IP stack times out. This might result in a delay of approximately 3 minutes for the VDM Web Access page to load. This issue might occur only in environments where network infrastructure elements are configured to drop idle connections.
    This issue is fixed in this release. The fix provides for setting a flag on an active connection to indicate it should not be dropped even when not in use.

  • Time zone is not displayed in Windows Vista virtual machines launched from VDM Client
    If you launch a Windows Vista virtual machine from VDM Client, the time zone entry for the registry key TimeZoneKeyName might not be displayed at the following location: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\TimeZoneInformation
    This issue is fixed in this release.

  • Windows Vista User Account Control (UAC) fails with VDM installation
    If you use VDM client to log in as a non-administrative user on a Windows Vista virtual machine that has VDM Agent installed and UAC enabled, and then perform operations that require administrator privileges, the virtual machine might stop or fail. The following error might be written in the event log:
    Faulting application consent.exe, version 6.0.6001.18000, time stamp 0x47918d7b, faulting module wscredf.dll_unloaded, version 0.0.0.0, time stamp 0x490bbd79, exception code 0xc0000005, fault offset 0x100847c8, process id 0xc94, application start time 0x01c94405135a2147
    This issue is fixed in this release.

  • Dynamic drive redirection does not work through remote session
    You might need to disconnect or reconnect VDM Client for new drives/USB drives to be displayed in the virtual machine.
    This issue is fixed in this release. The fix enables dynamic drive changes to be reflected in the remote session, correctly handles device change notifications, and allows dynamic updates if redirection is enabled.

  • Delay in logging out of the Connection Broker
    It might take a minimum of 10 seconds to log out of the Connection Broker when the Direct Connect option is enabled in the Admin UI.
    This issue is fixed in this release.

Known Issues and Restrictions in VDM 2.1.2

The following are known issues and restrictions for VMware VDM 2.1.2. The items listed in this section are links to Knowledge Base articles.

VDM Administrator

VDM Connection Server

VDM Web Access

VDM Client

USB Redirection

The USB redirection feature of VDM Client provides generic support for redirecting locally attached USB devices to the desktop virtual machine. The feature has been successfully tested with a range of devices, including printers, scanners, mass storage devices, phones, and PDAs. See the KB article at http://www.vmware.com/info?id=346 for details about known issues with redirecting specific USB devices in VDM.