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VMware Horizon View 5.3 Feature Pack 1 Release Notes

Horizon View 5.3 Feature Pack 1 | 21 November 2013

Last Updated: 21 November 2013

These release notes cover the following topics:

What's New in This Release

VMware Horizon View 5.3 Feature Pack 1 includes the following new features:

  • Windows 7 Multimedia Redirection - This feature extends multimedia redirection (MMR) to Windows 7 desktops and clients. In earlier Horizon View releases, MMR has been supported on Windows XP and Windows Vista desktops.
  • Support for Windows Server 2008 R2 desktops - The Remote Experience Agent installer, with the Real-Time Audio-Video, Unity Touch, and HTML Access components, is supported on Windows Server 2008 R2 desktops. Other Feature Pack components are not supported on this desktop OS.
  • Support for Windows 8.1 desktops - The Remote Experience Agent installer, with the Unity Touch and Real-Time Audio-Video components, is supported on Windows 8.1 desktops.
  • Flash URL Redirection - Flash URL Redirection supports unicast as well as multicast to deliver live video streams in a Horizon View environment.
  • Real-Time Audio-Video - Real-Time Audio-Video is supported on Horizon View Client 2.2 for Linux and on Windows Server 2008 R2 and Windows 8.1 desktops.
  • Unity Touch - Unity Touch is supported on Windows Server 2008 R2 and Windows 8.1 desktops.
  • HTML Access - HTML Access supports the following new features:
    • Sound from the remote desktop (enabled by default)
    • Copy and paste between the remote desktop and the client device
    • Toggle between current resolution and full-screen resolution
    • Toggle to high resolution mode on devices that support high density resolutions
    • Windows Server 2008 R2 desktops are available via HTML Access.
    • Windows 8 (32- and 64-bit) and Windows 8.1 (32- and 64-bit) desktops are available via HTML Access as a Tech Preview. You can try out HTML Access with a Windows 8 or Windows 8.1 desktop, but no support is provided.
    For details about user features in HTML Access, see the Using VMware Horizon View HTML Access document.

For information about all features provided by the VMware Horizon View Feature Pack, see the VMware Horizon View Feature Pack Installation and Administration document.

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Internationalization

The user interface and documentation for Horizon View Feature Pack are available in English, Japanese, French, German, Simplified Chinese, Traditional Chinese, and Korean.

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Before You Begin

  • Horizon View 5.3 Feature Pack 1 is supported on View Agent 5.3.x and View Connection Server 5.3.x.
  • Before you can upgrade the Remote Experience Agent from an earlier release, you must install View Agent 5.3 on your desktops. Installing View Agent 5.3 removes any earlier release of the Remote Experience Agent and its associated Feature Pack components. You can then install the current release of the Remote Experience Agent, which performs a fresh installation of the Feature Pack components. As a best practice, always upgrade to the current Feature Pack release to obtain the latest components, updates, and improvements.
  • Before you can upgrade the HTML Access software from an earlier release, you must upgrade your View Connection Server instances to Horizon View 5.3.
  • For more information about system requirements, installation, and upgrade, see the VMware Horizon View Feature Pack Installation and Administration document.

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Resolved Issues

Remote Experience Agent

  • Under certain conditions, you could uninstall the Remote Experience Agent from within a Horizon View desktop session, which left open the possibility that an end user could inadvertently uninstall the Remote Experience Agent from the desktop. This issue occurred when you used View Client to connect to the desktop over RDP or used HTML Access to connect to the desktop from a browser. This issue did not occur when you connected over PCoIP.

Known Issues

The known issues are grouped as follows:

Remote Experience Agent

  • Uninstalling the Remote Experience Agent does not return certain files that were installed with View Agent 5.3 to the state they were in before the Remote Experience Agent was installed.
    Workaround: To return your View Agent files to their original state, uninstall and reinstall View Agent.

HTML Access

Flash URL Redirection

  • If you close an IE 8 browser in the desktop while Flash URL Redirection is in effect, the redirected video remains open on the client system.
    Workaround: Manually close the redirected video window.

Real-Time Audio-Video

  • If you install Skype 6.0.x.x on a Horizon View desktop, the Skype application might not detect a webcam that you have plugged into your client system.
    Workaround: Update to the latest version of Skype.

Horizon View and Blast Secure Gateway

  • If you change the VMware View Blast Secure Gateway (absg.log) log level on a View Connection Server instance from Info to Debug, the log level remains Info. (You change the log level by opening the Set View Connection Server Log Levels on a View Connection Server instance, changing the absg log level, and restarting the VMware View Blast Secure Gateway service.) Changing the log level from Debug to Info works properly.
    Workaround: None.

Unity Touch

Windows 7 Multimedia Redirection (MMR)

  • After you install Windows 7 MMR with the Remote Experience Agent installer, you must restart the View Agent service or restart the desktop operating system to initiate Windows 7 multimedia redirection.
  • Video playback via Windows 7 MMR performs well on clients that use Intel or Nvidia GPUs, but video playback is slow with AMD/ATI GPUs. To support Windows 7 MMR, client systems must have DirectX Video Acceleration (DXVA)-compatible GPU cards that can decode the selected videos.
    Workaround: Ensure that clients that use Windows 7 MMR have Intel or Nvidia GPUs.
  • With Windows 7 MMR, the audio and video streams can be out of sync because the audio data is sent inside the PCoIP channel, whereas the video data is sent over TCP.
    Workaround: None.
  • When the effective network bandwidth is not sufficient, you might see visual artifacts, image distortion, or temporary freezing of the video, although audio playback will continue smoothly. When bandwidth is reduced, Windows 7 MMR drops frames to keep the video playback in sync with the audio. This adjustment can cause the aforementioned visual disturbances.
    Workaround: Increase the network bandwidth to your clients. If you cannot increase bandwidth, you can disable the View Client group policy setting, Enable multi-media acceleration. This step disables MMR on the client system. For details about this group policy setting, see View Client Configuration ADM Template Settings in the VMware Horizon View Administration document.
  • When playing a resource-intensive video, using a seek operation to fast-forward to a later point causes the video to slow down. The slow playback continues even if you go back to the start of the video and play it again.
    Workaround: Close Windows Media Player and restart the video.
  • Video playback can become choppy with Windows 7 MMR if you play 1080P videos that use CPU and memory intensively on client systems with very old graphics cards. This issue does not occur when you play 480P videos. This limitation only occurs on old graphics cards.
    Workaround: Try Windows 7 MMR again with updated graphics cards on the client systems.

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