HTML Access Release Notes

HTML Access 2.6 | 9 December 2014 and 12 March 2015

Last Updated: 12 March 2015

These release notes cover the following topics:

Key Features

HTML Access makes it easy to access your Windows virtual desktop from an HTML 5-based browser. No need to install any software.

  • Work the way you want to - Access View desktops from device platforms where no native client is available, or from any computer on which you do not want to install software. You can also select HTML Access from a VMware Workspace Catalog.
  • Simple connectivity - HTML Access is tightly integrated with VMware Horizon 6 for simple setup and connectivity. Open a browser, enter a server URL, and log in to see a list of available View desktops.
  • Secure from any location - At your desk or away from the office, your data is always secure. Enhanced certificate checking is performed on the client. HTML Access also supports optional RADIUS and RSA SecurID authentication.

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What's New in This Release

This release of HTML Access includes the following new features:

  • Support for session-based desktops -- You can now connect to remote desktops provided by a Microsoft RDS host.
  • Support for the latest browsers
  • Tech Preview: HTML Access support for vDGA desktops -- Users can connect through HTML Access to desktops that use Virtual Dedicated Graphics Acceleration (vDGA) graphics cards. Users have browser-based access to View desktops that take advantage of the enhanced graphics capabilities of vDGA virtual machines.
    Note: This Tech Preview feature is available for you to try out, but VMware support for the feature is not available.

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For HTML Access, both the user interface and the documentation are available in English, Japanese, French, German, Simplified Chinese, Traditional Chinese, and Korean

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Before You Begin

  • The OpenSSL library is updated to version openssl-1.0.1i.
  • For a list of the supported browsers and supported client operating systems, see Using HTML Access.
  • HTML Access 2.6 is provided through two mechanisms:
    • HTML Access is included with VMware Horizon 6 version 6.1 connection servers (View Connection Server 6.1), so that no separate HTML Access installer is required. You install View Connection Server 6.1 with the HTML Access option selected. (This option is selected by default.)
    • HTML Access 2.6 was also released as a separate HTML Access installer with the View Agent 6.0.2 release. This separate installer must be run on View Connection Server 6.0.1 instances. (HTML Access 2.5 required VMware Horizon 6.0.1, and HTML Access 2.4 required VMware Horizon 6.0.0.)
  • For system requirements and installation instructions, see Using HTML Access.
  • Uninstalling View Connection Server does not remove the HTML Access component. HTML Access is a separate component that you must remove separately.

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Resolved Issues

Resolved in HTML Access 2.5

  • Previously, sometimes the first time you logged in to a remote desktop and attempted to use the copy/paste feature, the Get Copied Text dialog box was empty. This issue has been resolved.

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Known Issues

  • VMware recommends not using RDS Per Device Client Access Licenses (CALs) for HTML Access. If you do so, the licensing mechanism treats each browser as a device, and if cookies are cleared, the browser will use another license.
    Workaround: Use RDS Per User CALs for HTML Access.
  • If your client system uses a super high resolution monitor (such as 2560 x 1600), HTML Access fails to display the desktop.
    Workaround: Lower the resolution on your monitor and connect. The resolution on the client monitor must be less than 2560 x 1600 if the remote desktop resolution is 1920 x 1200.
  • On iPads, the onscreen keyboard does not have a Windows key.
    Workaround: Tap the Ctrl/Page icon in the commands bar at the bottom of the screen to display extra keys. Tap "Ctrl" on the extra keys screen, tap "..." to display more keys, and then tap "Esc."
  • Sound playback quality is best on browsers that have Web Audio API support. Chrome, Safari, and Firefox 25 and later browsers have Web Audio API support. Browsers that do not have this support include Internet Explorer (up to and including Internet Explorer 11) and Firefox 24 and earlier.
  • On Chrome browsers, if audio is playing and you switch to another tab in the browser, audio processing becomes intermittent. After you re-focus on the View desktop tab, audio might be out of sync with video for a few seconds.
    Workaround: Either refresh the page or pull the View desktop's tab out of the browser so that it has its own window.
  • The Linkclump Google Chrome extension interferes with proper right-click behavior. If you right-click something in the remote desktop, you might see the right click behave like a left-click-and-drag action.
    Workaround: Either disable the extension or go into the Google Chrome browser's Linkclump Options page and in the Blacklist section, enter the address of the View Connection Server.
  • To use HTML Access 2.6 (View Agent 6.0.2) to connect to a Windows XP desktop, you must manually add a firewall exception for port 22443 on the remote desktop machine, where View Agent is installed.
  • If you are connected to a Windows XP View desktop and you log off or reboot the desktop virtual machine, you might see a Windows End Program dialog box that says, "Windows cannot end this problem. It may need more time to complete an operation." This issue sometimes occurs because a virtual printing process does not close properly. You can safely disregard this message.
    Workaround: Click the End Now button in the End Program dialog box.
  • If you are using a Firefox browser and your HTML Access desktop session gets disconnected immediately upon connecting, verify that your Firefox browser proxy settings are configured correctly.
  • Do not configure desktops to be suspended after users disconnect. This setting does not work correctly with HTML Access.
  • Other limitations are described in the "Product Limitations" topic in Using HTML Access.

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