VMware Horizon View HTML Access Release Notes

Horizon View HTML Access 2.2 | 21 November 2013

Last Updated: 19 December 2013

These release notes cover the following topics:

Key Features

VMware Horizon View HTML Access makes it easy to access your Windows virtual desktop from an HTML 5-based browser. No need to install any software.

  • Work the way you want to - Access View desktops from device platforms where no native client is available, or from any computer on which you do not want to install software. You can also select HTML Access from a Horizon Workspace Catalog.
  • Simple connectivity - Horizon View HTML Access is tightly integrated with VMware Horizon View for simple setup and connectivity. Open a browser, enter a server URL, and log in to see a list of available View desktops.
  • Secure from any location - At your desk or away from the office, your data is always secure. Enhanced certificate checking is performed on the client. Horizon View HTML Access also supports optional RADIUS and RSA SecurID authentication.

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What's New in This Release

This release of VMware Horizon View HTML Access includes the following new features:

  • Support for VMware Horizon View 5.3 features - Includes support for Windows Server 2008 R2 desktops. Windows 8 and 8.1 desktops are available as a Tech Preview. For more information, see the VMware Horizon View 5.3 Release Notes and see KB2057605: Using Windows Server 2008 R2 as a desktop operating system in VMware Horizon View.
  • Audio playback - You can now hear any sound played in a View desktop. Of the browsers tested for this release, the Chrome browser had the best audio quality.
  • Copying and pasting text - Depending on how the View administrator configures this feature, you can copy and paste text from your client system to a View desktop, or only from a View desktop to your client system, or both, or neither.
  • Display enhancements - Toggle between current resolution and full-screen mode to make full use of your display. If you have a computer with high pixel density, such as a MacBook with Retina Display or a Google Chromebook Pixel, you can switch to high resolution mode.

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For Horizon View HTML Access, both the user interface and the documentation are available in English, Japanese, French, German, Simplified Chinese, Traditional Chinese, and Korean

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Before You Begin

  • For a list of the supported browsers and supported client operating systems, see Using VMware Horizon View HTML Access.
  • VMware Horizon View HTML Access 2.2 requires VMware Horizon View 5.3 and VMware Horizon View 5.3 Feature Pack 1.
    • From the feature pack, you must install the Remote Experience Agent with the HTML Access component on the desktops that you want to use with HTML Access.
    • On View Connection Server hosts, upgrade to View Connection Server 5.3 before you run the HTML Access installer, which is part of the feature pack. After you run this installer, the View portal page displays an HTML Access icon in addition to the usual Horizon View Client icon.
  • For system requirements and installation instructions, see Using VMware Horizon View HTML Access and VMware Horizon View Feature Pack Installation and Administration.

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Resolved Issues

The following issue was fixed in this release of Horizon View HTML Access:

  • Previously, mouse pointer types did not change dynamically based on the location of the pointer. For example, if you moved the mouse pointer to the edge of a window, the pointer did not change to resizing arrows. This issue has been resolved on the following desktop browsers: Firefox, Chrome, and Safari. All mouse pointer types are still not available on Internet Explorer and in iOS devices.
  • Previously, there were issues connecting to Windows XP virtual desktops that were either full clones or linked clones created by using Sysprep. This issue has been resolved.

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Known Issues

  • If you use a Chrome browser on an iPad and if the View server uses a self-signed security certificate, you might not be able to access your View desktop.
    Workaround: Use Safari instead of Chrome. Recommended solution: Use valid security certificates.
  • On iPads, the onscreen keyboard does not have a Windows key.
    Workaround: Tap the Ctrl/Page icon in the commands bar at the bottom of the screen to display extra keys. Tap "Ctrl" on the extra keys screen, tap "..." to display more keys, and then tap "Esc."
  • If you use a Windows XP View desktop, to use sound playback, you must use a Firefox browser. Firefox is the only browser that, by default, supports the Opus encoder used for Windows XP systems.
  • Sound playback quality is best on browsers that have Web Audio API support. Chrome, Safari, and Firefox 25 browsers have Web Audio API support. Browsers that do not have this support include Internet Explorer (up to and including Internet Explorer 11) and Firefox 24 and earlier.
  • On Chrome browsers, if audio is playing and you switch to another tab in the browser, audio processing becomes intermittent. After you re-focus on the View desktop tab, audio might be out of sync with video for a few seconds.
    Workaround: Either refresh the page or pull the View desktop's tab out of the browser so that it has its own window.
  • If you are connected to a Windows XP View desktop and use its Windows Start menu to log off, if you then try to reconnect to that same View desktop right away, the connection fails.
    Workaround: Wait 2 minutes before attempting to reconnect. Also, this situation does not occur if you use the "Disconnect" command in the HTML Access menu rather than logging out through the Windows Start menu.
  • Do not configure desktops to be suspended after users disconnect. This setting does not work correctly with HTML Access.
  • Other limitations are described in the "Product Limitations" topic in Using VMware Horizon View HTML Access.

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