VMware View Manager 3.1.2 Release Notes

View Manager Version 3.1.2 | 04 September 2009 | Build: 188088 (View Manager), 161885 (View Composer)

Last Updated: 17 February 2010

These release notes cover the following topics:

What's New in View Manager 3.1.2

VMware View Manager 3.1.2 is a maintenance release that resolves some known issues in the previous releases. Refer the Resolved Issues section for more details.

This release includes the following new features.

French Localization of View

The View Client, View Portal, and the Online Help for VMware View are now available in French. The View Manager Administration Guide, VMware View Manager Release Notes, Getting Started with VMware View document, and the other related documents are also available in French. Currently, the download pages for View are not available in French.

Virtual Printing Multi Session Support

In this release, the virtual printing (ThinPrint) feature is updated to provide support to the users connected to multiple virtual desktops. With this update, the ThinPrint client enables users to map the printers on each virtual desktop that you are connected to.

VirtualCenter 2.5 Update 6 and ESX 3.5 Update 5 Support

View Manager 3.1.2 includes support for VirtualCenter 2.5 Update 6 and ESX 3.5 Update 5.

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Before You Begin

Before you begin installing and configuring VMware View components, review the General Installation Guidelines section.

Important: View 3.1.2 does not support VMware vSphere. View 3.1.2 supports the VMware Infrastructure versions listed in the System Requirements section of the VMware View Manager Administration Guide and VirtualCenter 2.5 Update 6 and ESX 3.5 Update 5.

General Installation Guidelines

The following guidelines apply to all installation types (new installations and upgrades).

  • Install VMware Infrastructure 3 version 3.5 Update 3 or above Install VMware Infrastructure 3 version 3.5 Update 3 or above if you want to use View Composer or Offline Desktop features. When upgrading, strictly follow the recommendations in the VMware VirtualCenter Upgrade Guide.
  • View Client with Offline Desktop is an experimental feature. Install the VMware View Client with Offline Desktop if you want to use Offline Desktop.
  • View Client with Offline Desktop cannot be installed on the same machine as VMware Workstation, VMware ACE, VMware Player, or VMware Server.
  • View Client, View Client with Offline Desktop, and View Agent cannot be installed on the same machine.
  • Synchronize time – Use the VMware Tools time synchronization function to ensure that virtual machines are synchronized to ESX. ESX must synchronize to an external NTP source, for example, the same time source as Active Directory. For additional information, see Timekeeping in VMware Virtual Machines information guide.
  • Validate your Internet Explorer settings – View Client uses Microsoft Internet Explorer internet settings, including proxy settings, when connecting to View Connection Server. Ensure that your Internet Explorer settings are accurate and that you can access the View Connection Server URL through Internet Explorer.
  • Before creating an automatically provisioned desktop pool, do the following:
    • Validate the vCenter guest customization specification if you intend to use one – Make sure that the guest customization specifications in vCenter are accurate. You should use vCenter to deploy and customize a virtual machine from your template using that customization specification and fully test the resulting virtual machine (in other words, DHCP, authentication) before using that customization specification in View Administrator.
    • Validate network ports on ESX – Make sure you have a sufficient number of ports on the virtual switch which is used for the guest virtual machines. The default value for ESX is 24, which might not be sufficient when creating a large pool of desktop virtual machines.
  • Install required Microsoft Windows patches – For Windows XP desktop virtual machines, make sure you have RDP patches referenced by Microsoft Knowledge Base (KB) articles 323497 (http://support.microsoft.com/kb/323497) and 884020 (http://support.microsoft.com/kb/884020). Failure to do this might result in a Windows Sockets failed error message on the client.
  • Upgrade View Client machines to use Microsoft Remote Desktop Connection (RDC) 6.x – This recommendation applies to machines running Windows XP and Windows XPe. Windows 2000 does not support RDC 6.x. Windows Vista comes with RDC 6.x installed. RDC 6.x can be downloaded at the following Microsoft download site: Microsoft downloads
  • View does not support using link-local (169.254.x.x) addresses for virtual desktops – Configure virtual desktops to use DHCP or static IP addresses.
  • VMware View provides Common Access Card (CAC) support for Actividentity and Gemalto smart cards. View does not currently offer SSO support which enables single sign-on from a client device to a virtual desktop without requiring a user to re-enter a pin.

Known Issues

The known issues are grouped as follows:



View Administrator

  • Administrator window does not list users after a query (KB 1013502)
  • If you press the F5 key to refresh the page while configuring a desktop pool, a Java error might be displayed.
    Workaround: Do not press F5 to refresh the page. If the error appears, you must close all active Web browser instances and then restart them.
  • When using View Administrator with Internet Explorer version 6, the OK and Cancel buttons on the Global Settings page (Configuration > Global Settings > Edit) might not be visible when the screen resolution is set to 800x600.
    Workaround: Change the screen resolution to 1024x768.
  • An authentication error is displayed if a non-ASCII value for the external URL is entered when configuring a View Server in View Administrator.
    Workaround: Use only ASCII characters in the View Server External URL.
  • Removing a View Manager ADAM Instance Causes an Error (KB 1007591)

View Client

  • MMR might fail after restarting a virtual machine in vCenter (KB 1013503)
  • View Client for Windows supports connections to desktops using the HP RGS protocol. View Portal does not support RGS connections. Linux thin clients do not support RGS connections.
    • Only HP Blade PCs, HP Workstations, and HP Blade Workstations are supported. virtual machines are not supported.
    • Vista desktops are not supported.
    • Only direct connections are supported. Tunnel connections are not supported.
    • Smart cards (CAC) are not supported.
    • Multiple monitors are not supported.
  • When you are connected to a desktop using the HP RGS protocol, if you right-click a file, folder, or network connection, you might see a red screen and repeated Network connection warning errors. This problem occurs if you right-click an item to select that item and the following settings are turned on:
    • Show Common Tasks in Folders
    • Fade or Slide Menus into View
    Workaround: Workarounds are described in Microsoft KB article 819946 (http://support.microsoft.com/kb/819946). Do one of the following:
    • Turn off the Fade or Slide Menus into View visual effect
    • Use Windows classic folders
    Alternatively, select the item before you right-click it. To select an item, either click the item or rest the mouse pointer on the item.
  • View Client fails to connect to the View Security Server if a standard server FQDN with localized characters is specified during security server installation.
    Workaround: Specify the IP address of the standard server during security server installation.
  • VMware View Client requires HTTP 1.1 to be enabled in Internet Explorer (KB 1011655)
  • When a user connects to a desktop through multiple View Clients desktop sessions are disconnected (KB 1007581)
  • View Portal on Mac OS does not support connection to Windows Vista desktops (KB 1007584)

Common Access Card

Offline Desktop (Experimental)

View Composer


Resolved Issues

The resolved issues are grouped as follows:

Install and Upgrade

  • When creating and preparing the guest system, you must install View Agent, after all other third-party applications are installed. If you uninstall View Agent after installing additional third-party applications, certain registry entries for the third-party applications might be lost. After installing View Agent, if you want to install additional third-party applications on the guest, you must first uninstall the View Agent. Applications known to be affected by the installation order include Microsoft AppV, vmSight ConnectorID, and Citrix XenApp.
    This issue is resolved in this release.
  • Effect of stopping VMwareVDMDS service on View 3.1 upgrade (KB 1012990)
  • Upgrading View 3.1 to 3.1.1 clears View Connection Server settings from LDAP (KB 1013300)

View Administrator

View Client

Desktop connections become slow when a View Client is running in a Citrix ICA session
When you connect virtual desktops using a View Client that is running in a Citrix ICA session, the virtual desktop connections are very slow compared to the connections using native RDP (mstsc.exe). This issue occurs because when the View Client runs in full-screen mode, it does not use the native full-screen mode of RDP ActiveX controls, and non full-screen mode does not function properly with Citrix ICA session.
This issue is resolved in this release.

View Composer

  • View fails to automatically delete virtual machines in a multi-broker environment
    In a multi-broker environment, when the Power off and delete virtual machine after first use option is enabled for non persistent pool, and many users log out of the virtual machines at the same time, View Manager sometimes fails to delete the virtual machines due to a race condition. The following error might appear in the View Manager logs:
    16:48:40,224 WARN <cn=ad43de08b-0cff-4688-8e4c-cda67bdcafbf,ou=virtualcenter,ou=properties,dc=vdi,dc=vmware,dc=int::PendingOperationSet> [PendingOperationSet] Could not process event: java.lang.NullPointerException com.vmware.vdi.desktopcontroller.PendingOperationSet.run(SourceFile:517)
    at java.util.concurrent.ConcurrentHashMap.hash(Unknown Source)
    at java.util.concurrent.ConcurrentHashMap.get(Unknown Source)
    at com.vmware.vdi.desktoptracker.DesktopTracker.getPoolInformation(SourceFile:1832)
    at com.vmware.vdi.desktopcontroller.PendingOperationSet.run(SourceFile:511)
    at java.lang.Thread.run(Unknown Source)

    The issue is resolved in this release.
  • View takes more time to delete virtual machines from a non-persistent pool if you enable Power off and delete virtual machine after first use (KB 1013760)
  • Miscellaneous

    • If the Power off and delete virtual machine after first use option is enabled, virtual machines in non-persistent pools are disabled when accessed through direct Windows RDP/VI Client
      When an administrator accesses a virtual machine through a direct Windows RDP client or VI Client console and then logs out, View Agent disables the virtual machine. Due to this issue, the virtual machine becomes inaccessible, and the number of unusable virtual machines in the desktop pool increases. When a desktop user tries to log in to that pool using View Client or Web Access, the following message might appear on the Connection Server even if some of the virtual machines in that desktop pool is in a Ready state:
      All connections are busy, please try again
      This issue occurs when you use RDP to access a virtual machine on which the Power off and delete virtual machine after first use option is enabled.
      The issue is resolved in this release.
    • In full-screen mode Windows special key combinations are not redirected to virtual desktops
      In full-screen mode, View Client does not redirect Windows special key combinations (Windows+<Key>) to the remote desktop. This issue is inconsistent with the direct RDP.
      The issue is resolved in this release.
    • The vdmadmin.exe -L option does not remove existing pool assignments (KB 1008838)
    • Each time a user logs in to a virtual machine that is deployed from a template on which the View 3.1 Agent is installed, a Windows Explorer window opens in the host machine.
      This issue is resolved in this release.
    • Network vulnerability scan shows View Manager accepting weak cipher
      A network vulnerability scan shows that a pair of weak cipher-suites are being accepted by View Connection Servers. The two weak cipher-suites are now excluded from the list of enabled cipher-suites.