VMware vCloud Request Manager 1.0.0 Release Notes

VMware vCloud Request Manager Release 1.0.0 | 1 DEC 2010 | Build 90

Last Document Update: 1 DEC 2010

What's in the Release Notes

vCloud Request Manager 1.0.0 is the initial release offered by VMware. These release notes contain the following sections:

Introducing VMware vCloud Request Manager

VMware vCloud Request Manager provides enhanced governance and control of private cloud infrastructures based on VMware vCloud Director. vCloud Request Manager:

  • Adds sophisticated approval workflows to provisioning requests
  • Automatically tracks software license usage
  • Enforces standardized settings on cloud partitions


vCloud Request Manager supports vCloud Director 1.0.

Request Manager Server Supported Operating System
The Request Manager server supports the Microsoft Server 2008 R2 64-bit operating system.

Request Manager Supported Browsers
The Request Manager User Portal supports the following Web browsers:

  • Windows XP: Internet Explorer 7.0 and above, Mozilla Firefox 3 and above, and Chrome 4.0 and above.
  • Windows 7: Internet Explorer 7.0 and above, Mozilla Firefox 3 and above, and Chrome 4.0 and above.
  • Mac OS 10: Safari 4.0 and above.
  • iPad: Safari 4.0 and above.

The VMware vCloud Request Manager Installation and Configuration Guide lists all compatible versions of VMware components, and also lists supported databases and browsers.

Installation Notes

Information about installing Request Manager is available in the VMware vCloud Request Manager Installation and Configuration Guide which contains information about all requirements and procedures to set up Request Manager and also addresses prerequisites.

Request Manager Configuration Considerations
When you run the Request Manager Configuration Wizard during the installation, database configuration and Active Directory synchronization can take a long time.

Known Issues

Known issues in the following categories have been identified in this release of Request Manager:

Database Provisioning vApps
  • Entering a long description into the cloud/vApp title causes the table contents to stretch out. You can use shorter descriptions to avoid this issue.
  • vApp Approval Email has formatting errors when using plain text in the Outlook Web Application. Some HTML tags show in the message body.
  • When creating an application from the portal, the Required Until field accepts the current date (today). The vApp is created successfully, however, on the vApp details the Deployment Lease Date and Storage Lease Date shows the next day's date instead of current date.
Email Notifications
  • Workflow driven failed email notifications are sent to all officers belonging to the admin group. However, the email sent out uses the base email template instead of the vCloud Request Manager template.
  • Email notifications cannot be triggered on discovery or workflow action failures (as part of these operations - workflow driven email notifications do work).
  • When a new Customer Approval Task is added and a new screen set is assigned to it (so a new email template can be used) a warning message regarding incompatible request-to-task screen set displays despite being valid. You can ignore this warning message.
  • If a message template is mapped to a message type and saved then removed again, the message template remains on the left side of the message type map even though the template is no longer mapped and has been removed from the Designer.
Miscellaneous Issues
  • If a scheduled scan of vCloud Director takes longer than 24 hours, vCloud Request Manager's session will expire and the scan will abort without completing. A new scan will begin shortly after and resume where the previous scan completed.