VMware ESXi 4.0 Update 4 Release Notes
ESXi 4.0 Update 4 | 17 November 2011 | Build 504850
Last Document Update: 17 November 2011
These release notes include the following topics:
This release delivers bug fixes that have been documented in the Resolved Issues section.
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Earlier Releases of ESXi 4.0
Features and known issues from earlier releases of ESXi 4.0 are described in the release notes for each release. To view release notes for earlier releases of ESXi 4.0, click one of the following links:
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Before You Begin
ESXi, vCenter Server, and vSphere Client Version Compatibility
The VMware Product Interoperability Matrix provides details of the compatibility of current and earlier versions of VMware vSphere components, including ESXi, vCenter Server, the vSphere Client, and other VMware products.
- Learn about hardware compatibility
The Hardware Compatibility Lists are available in the Web-based Compatibility Guide at http://www.vmware.com/resources/compatibility. The Web-based Compatibility Guide is a single point of access for all VMware compatibility guides and provides the option to search the guides, and save the search results in PDF format. For example, with this guide, you can verify that your server, I/O, storage, and guest operating systems, are compatible.
Subscribe to be notified of Compatibility Guide updates via
- Learn about vSphere compatibility:
VMware Product Interoperability Matrix
The VMware vSphere 4.0 Update 1 documentation has been updated and is applicable for all update releases of vSphere 4.0, including VMware vSphere 4.0 Update 4. See the applicable ESXi documentation page:
The procedures for Generating New Certificates for the ESXi Host, Replacing a Default Certificate with a CA-Signed Certificate, and Uploading a Certificate and Key Using a HTTPS PUT is updated in the ESXi Configuration Guide
Installation and Upgrade
Read the ESXi Installable and vCenter Server Setup Guide for step-by-step guidance about installing and configuring ESXi Installable and vCenter Server or the ESXi Embedded and vCenter Server Setup Guide for step-by-step guidance on setting up ESXi Embedded and vCenter Server.
After successful installation of ESXi Installable or successful boot of ESXi Embedded, several configuration steps are essential. In particular, some licensing, networking, and security configuration is necessary. Refer to the following guides in the vSphere documentation for guidance on these configuration tasks.
Future releases of VMware vSphere might not support VMFS version 2 (VMFS2). You should consider upgrading or migrating to VMFS version 3 or higher. See the vSphere Upgrade Guide.
Future releases of VMware vCenter Server might not support installation on 32-bit Windows operating systems. VMware recommends installing vCenter Server on a 64-bit Windows operating system. If you have VirtualCenter 2.x installed, see the vSphere Upgrade Guide for instructions about installing vCenter Server on a 64-bit operating system and preserving your VirtualCenter database.
Management Information Base (MIB) files related to ESXi are not bundled with vCenter Server. Only MIB files specifically related to vCenter Server are shipped with vCenter Server 4.0.x. All MIB files can be downloaded from the VMware Web site at http://www.vmware.com/download.
Upgrading VMware Tools
VMware ESXi 4.0 Update 4 requires a VMware Tools upgrade. VMware Tools is a suite of utilities that enhances the performance of the virtual machine’s guest operating system. Refer to the VMware Tools Resolved Issues for a list of VMware Tools issues resolved in this release of ESXi.
The VMware Tools RPM installer, which is available in the VMware Tools ISO image for Linux guest operating systems, has been deprecated and will be removed in a future ESXi release. Use the tar.gz installer to install VMware Tools on virtual machines with Linux guest operating systems.
To determine an installed VMware Tools version, see Verifying a VMware Tools build version (KB 1003947).
Upgrading or Migrating to ESXi 4.0 Update 4
ESXi 4.0 Update 4 offers the following options for upgrading:
- VMware vCenter Update Manager — You can upgrade from ESXi 3.5 Update 5 and ESXi 4.0.x by using vCenter Update Manager 4.0 Update 4. See the VMware vCenter Update Manager Administration Guide for more information.
- vSphere Host Update Utility — You can upgrade from ESXi 3.5 Update 5 and ESXi 4.0.x by using the vSphere Host Update Utility 4.0 Update 4. See the vSphere Upgrade Guide for more information.
- vihostupdate command of VMware vSphere Command-Line Interface (vSphere CLI) — You can upgrade from ESXi 4.0.x by using vihostupdate command of vSphere CLI. For details, see the vSphere Upgrade Guide and Patch Management Guide.
Supported Upgrade Paths for Host Upgrade to ESXi 4.0 Update 4:
Supported Upgrade Tools
|Supported Upgrade Paths to ESXi 4.0 Update 4
ESXi 3.5 Update 5
ESXi 4.0 Update 1, ESXi 4.0 Update 2, and
ESXi 4.0 Update 3
- VMware vCenter Update Manager with ESX host upgrade baseline
vSphere Host Update Utility
|Patch definitions downloaded from the VMware portal (online)
- VMware vCenter Update Manager with Host patch baseline
- vSphere Host Update Utility
Note: Direct upgrade from releases prior to ESXi 3.5 Update 5 is not supported. You should upgrade first to a later version that is supported, and then upgrade to ESXi 4.0 Update 4.
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Upgrading vSphere Client
After you upgrade vCenter Server or the ESX/ESXi host to vSphere 4.0 Update 4, you are prompted to upgrade the vSphere Client to vSphere Client 4.0 Update 4. The vSphere Client upgrade is mandatory. You must use only the upgraded vSphere Client to access vSphere 4.0 Update 4.
Note: You must use vSphere Client 4.0 Update 4 to access vCenter Servers that are part of a linked mode group with at least one vCenter Server 4.0 Update 4 instance.
Patches Contained in this Release
This release contains all bulletins for the ESXi Server software that were released prior to the release date of this product. See the VMware Download Patches page.
Patch Release ESXi400-Update04 contains the following individual bulletins:
ESXi400-201111201-UG: Updates Firmware
ESXi400-201111202-UG: Updates vSphere Client
ESXi400-201111203-UG: Updates VMware Tools
See the documentation listed on the download page for more information on the contents of each patch.
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This update release has all fixes of the ESXi400-201110001 patch rolled into it. In addition, it also resolves stability issues that might have caused earlier update releases of ESXi 4.0 to fail.
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This section describes known issues in this release in the following subject areas:
VMware Consolidated Backup (VCB) 1.5 Update 1 with Windows 7 and Windows 2008 R2 x64
VMware Consolidated Backup (VCB) 1.5 Update 1 supports full virtual machine backup and restore of Windows 7 and Windows 2008 R2 x64 guest operating systems. However, file level backup is not supported on Windows 7 or Windows 2008 R2 x64 guest operating systems.
VMware Consolidated Backup (VCB) is not supported with Fault Tolerance
A VCB backup performed on an FT-enabled virtual machine powers off both the primary and the secondary virtual machines and might render the virtual machines unusable.
CIM and API
Some power supply VRM sensors are not displayed in vCenter Hardware status tab for IBM x3850 and x3950 M2 servers
In vCenter Server Hardware status tab, sensors are not displayed for all the states of PS VRM sensor in the Hardware status tab for IBM x3850 and x3950 M2 servers. The CIM instances are not created corresponding to each state of the Power Supply VRM sensor on IBM x3850 and x3950 M2 servers. This is due to a defect in the IBM BMC firmware 4.5. Hence, the sensors are not displayed in vCenter Hardware status tab.
Incorrect version number listed in Small Footprint CIM Broker
The Small Footprint CIM Broker version listed from SLP service is incorrect. This release contains SFCB 1.3.3 version, but in the SLP query information, the version is listed as 1.3.0. This incorrect version number does not impact the usage of SLP service. Currently, there is no workaround for this issue.
CIM Indication subscription is lost after an ESXi update
CIM Indication subscription is lost when upgrading between ESXi updates or when applying patches. The information regarding where to send the indication is overwritten by the upgrade and, therefore, lost.
Workarounds: Either of the following workarounds can be effective. Employ the method that best suits your deployment.
- Re subscribe the CIM indications
You might not be able to employ this workaround. Sometimes re subscribing the CIM indications is not an option.
- Copy the appropriate files from the backup repository to the new repository as described in the sub steps that follow.
This workaround recovers the CIM XML indication subscriptions.
- Move the following files from the back up repository to the new repository:
For example, move the preceding files from the backup repository, such as /var/lib/sfcb/registration/repository.previous/root/interop, to the new repository, such as
- Restart the sfcbd-watchdog process.
Guest Operating System
Solaris 10 U4 virtual machine becomes non responsive during VMware Tools upgrade
Upgrading or restarting VMware Tools in a Solaris 10 U4 virtual machine with an advanced vmxnet adapter might cause the guest operating system to become non responsive and the installation to be unable to proceed.
Solaris 10 U5 and later versions are not affected by this issue.
Workaround: Before installing or upgrading VMware Tools, temporarily reconfigure the advanced vmxnet adapter by removing its auto configuration files in
/etc/ or removing the virtual hardware.
Devices attached to hot-added BusLogic adapter are not visible to Linux guest
Devices attached to hot-added BusLogic adapter are not visible to a Linux guest if the guest previously had another BusLogic adapter. In addition, hot removal of the BusLogic adapter might fail. This issue occurs because the BusLogic driver available in Linux distributions does not support hot plug APIs. This problem does not affect performing hot add of disks to the adapter, only performing hot add of the adapter itself.
Workaround: Use a different adapter, such as a parallel or SAS LSI Logic adapter, for hot add capabilities. If a BusLogic adapter is required, attempt a hot remove of the adapter after unloading the BusLogic driver in the guest. You can also attempt to get control of the hot-added adapter by loading another instance of the BusLogic driver. You can load another instance of the BusLogic adapter by running the command
modprobe -o BusLogic1 BusLogic (where you replace BusLogic1 with BusLogic2, BusLogic3 for BusLogic2, and so on, for every hot add operation).
Virtual machines with WindowsNT guests require a response to a warning message generated when the virtual machine attempts to automatically upgrade VMware Tools
If you set the option to automatically check and upgrade VMware Tools before each power-on operation for WindowsNT guests, the following warning message appears:
Set up failed to install the vmxnet driver Automatically, This driver will have to be installed manually
Workaround: The upgrade stops until the warning is acknowledged. To complete the upgrade, log into the WindowsNT guest and acknowledge the warning message.
Creating a virtual machine of Ubuntu 7.10 Desktop can result in the display of a black screen
When you run the installation for the Ubuntu 7.10 Desktop guest on a virtual machine with paravirtualization enabled on an AMD host, the screen of the virtual machine might remain blank. The correct behavior is for the installer to provide instructions for you to remove the CD from the tray and press return.
Workaround: Press the return key. The installation proceeds to reboot the virtual machine. Furthermore, this issue does not occur if you start the installation on a virtual machine with two or more virtual processors.
An automatic VMware Tools upgrade might fail for a Red Hat Enterprise Linux 5.x virtual machine
An automatic VMware Tools upgrade might fail with the Error upgrading VMware Tools error for a Red Hat Enterprise Linux 5.x virtual machine cold migrated from an ESXi 3.0.3 host to an ESX/ESXi 4.0 Update 1 host.
Workaround: Manually upgrade VMware Tools on the ESXi 4.0 Update 1 host.
Stopping or restarting the vCenter Server service through the Windows Services Control MMC plug-in might lead to an error message
Under certain circumstances, the vCenter Server service might take longer than usual to start. Stopping and restarting the vCenter Server service through the Windows Services Control MMC plug-in might lead to the following error message:
Service failed to respond in a timely manner.
This message indicates that the time required to shut down or start up vCenter Server was more than the configured system-wide default timeout for starting or stopping the service.
Workaround: Refresh the Services Control screen after a few minutes, which should show that the service has been correctly stopped and restarted.
NetXen chipset does not have hardware support for VLANs
The NetXen NIC does not display Hardware Capability Support for VMNET_CAP_HW_TX_VLAN and VMNET_CAP_HW_RX_VLAN. This occurs because NetXen chipset does not have hardware support for VLANs. NetXen VLAN support is available in software.
The Custom creation of a virtual machine allows a maximum of four NICs to be added
During the creation of a virtual machine using the Custom option, vSphere Client provides the Network configuration screen. On that screen, you are queried about the number of NICs that you would like to connect. The drop down menu allows up to four NICs only. However, 10 NICs are supported on ESX/ESXi 4.0 Update 1.
Workaround: Add more NICs with the task that follows.
- Using the vSphere Client, navigate to Home>Inventory>VMs and Templates.
- With the Getting Started tab selected, click Edit virtual machine settings.
- Click Add.
- Select Ethernet Adapter and click Next.
- Continue selecting the appropriate settings for your specific scenario.
The VmwVmNetNum of VM-INFO MIB displays as Ethernet0 when running snmpwalk
When snmpwalk is run for VM-INFO MIB on an ESX/ESXi host, the VmwVmNetNum of VM-INFO MIB is displayed as Ethernet0 instead of Network Adapter1 while the MOB URL in the VmwVmNetNum of VM-INFO description displays as Network Adapter1.
Applications that use VMCI Sockets might fail after virtual machine migration
If you have applications that use Virtual Machine Communication Interface (VMCI) Sockets, the applications might fail after virtual machine migration if the VMCI context identifiers used by the application are already in use on the destination host. In this case, VMCI stream or Datagram sockets that were created on the originating host stop functioning properly. It also becomes impossible to create new stream sockets.
Workaround: For Windows guest operating systems, reload the guest VMCI driver by rebooting the guest operating system or enabling the device through the device manager. For Linux guests, shut down applications that use VMCI Sockets, remove and reload the vsock kernel module and restart the applications.
Applying port groups with multiple statically assigned VMKNICs or VSWIFs results in repeated prompts for an IP address
Applying a vDS port group with multiple statically assigned VMKNICs or VSWIFs causes a situation in which the user is repeatedly prompted to enter an IP address. DHCP assigned interfaces are not affected.
Workaround: Use only one statically assigned VMKNIC or VSWIF per port group. If multiple statically assigned VMKNICs are desired on the same vDS port group, then assign each VMKNIC or VSWIF to a unique set of services (for example, vMotion, Fault Tolerance, and other services).
The Retrieval of DNS and host name information from the DHCP server might be delayed or prevented
When ESX 3.5 hosts are upgraded to ESX 4.0 some of the network device load the e1000e driver instead of e1000
When ESX 3.5 Update 4 or ESX 3.5 Update 5 hosts are upgraded to ESX 4.0 or later, the following network devices have the e1000e driver loaded instead of e1000:
- Intel 82571EB Gigabit Ethernet Controller (including 105e, 105f, 1060, 10a4, 10a5, 10bc)
- Intel 82572EI Gigabit Ethernet Controller (including 107d, 107e, 107f, 10b9)
- Intel 82573V Gigabit Ethernet Controller (including 108b)
- Intel 82573E Gigabit Ethernet Controller (including 108c)
- Intel 80003ES2LAN Gigabit Ethernet Controller (including 1096, 1098, 10ba, 10bb)
- Intel 82573L Gigabit Ethernet Controller (including 109a)
Changing the network settings of an ESX/ESXi host prevents some hardware health monitoring software from auto-discovering it
After the network settings of an ESX/ESXi host are changed, the third-party management tool that relies on the CIM interface (typically hardware health monitoring tools) are unable to discover automatically the host through the Service Location Protocol (SLP) service.
Workaround: Manually enter the hostname or IP address of the host in the third-party management tool. Alternatively, restart slpd and sfcbd-watchdog by using the applicable method:
- Enter the Technical Support Mode.
- Restart slpd by running the /etc/init.d/slpd restart command.
- Restart sfcbd-watchdog by running the /etc/init.d/sfcbd-watchdog restart command.
Restart management agents on the Direct Console User Interface (DCUI). This restarts other agents on the host in addition to the ones impacted by this defect and might be more disruptive.
On ESX: In the ESX service console, run the following commands:
Host profiles do not capture or duplicate physical NIC duplex information
When you create a new host profile, the physical NIC duplex information is not captured. This is the intended behavior. Therefore, when the reference host's profile is used to configure other hosts, the operation negotiates the duplex configuration on a per physical NIC basis. This provides you with the capability to generically handle hosts with a variety of physical NIC capabilities.
Workaround: To set the physical NIC duplex value uniformly across NICs and hosts that are to be configured using the reference host profile, modify the host profile after it is created and reapply the parameters.
To edit the profile, follow the steps below.
- On the vSphere Client Home page, click Host Profiles.
- Select the host profile in the inventory list, then click the Summary tab and click Edit Profile.
- Select Network configuration > Physical NIC configuration > Edit.
- Select Fixed physical NIC configuration in the drop-down menu and enter the speed and duplex information.
Adding a QLogic iSCSI adapter to an ESX/ESXi system fails if an existing target with the same name but a different IP address exists
Adding a static target for QLogic hardware iSCSI adapter fails if there is existing target with same iSCSI name,
even if the IP address is different.
You can add a QLogic iSCSI adapter to an ESX/ESXi system only with a unique iSCSI name for a target, not the combination of IP and iSCSI name. In addition, the driver and firmware do not support multiple sessions to the same storage end point.
Workaround: None. Do not use the same iSCSI name when you add targets.
On rare occasions, after repeated SAN path failovers, operations that involve VMFS changes might fail for all ESX/ESXi hosts accessing a particular LUN
On rare occasions, after repeated path failovers to a particular SAN LUN, attempts to perform such operations as VMFS datastore creation, vMotion, and so on might fail on all ESX/ESXi hosts accessing this LUN. The following warnings appear in the log files of all hosts:
I/O failed due to too many reservation conflicts.
Reservation error: SCSI reservation conflict
If you see the reservation conflict messages on all hosts accessing the LUN, this indicates that the problem is caused by the SCSI reservations for the LUN that are not completely cleaned up.
Workaround: Run the following LUN reset command from any system in the cluster to remove the SCSI reservation:
vmkfstools -L lunreset /vmfs/devices/disks/
NAS datastores report incorrect available space
When you view the available space for an ESX/ESXi host by using the
df (ESXi) or
vdf (ESX) command in the host service console, the space reported for ESX/ESXi NAS datastores is free space, not available space. The space reported for NFS volumes in the Free column when you select Storage > Datastores on the vSphere Client Configuration tab, also reports free space, and not the available space. In both cases, free space can be different from available space.
ESX file systems do not distinguish between free blocks and available blocks, but always report free blocks for both block types (specifically, f_bfree and f_bavail fields of struct statfs). For NFS volumes, free blocks and available might can be different.
Workaround: You can check NFS servers to get correct information regarding available space. No workarounds are available for ESX/ESXi.
Harmless warning messages concerning region conflicts are logged in the VMkernel logs for some IBM servers
When the SATA/IDE controller works in legacy PCI mode in the PCI config space, an error message similar to the following might appear in the VMkernel logs:
WARNING: vmklinux26: __request_region: This message has repeated 1 times: Region conflict @ 0x0 => 0x3
Workaround: Such error messages are harmless and can be safely ignored.
When the storage processor of the HP MSA2012fc storage array is reset, critical alerts are erroneously issued
Resetting the storage processor of the HP MSA2012fc storage array causes the ESX/ESXi native multipath driver (NMP) module to send alerts or critical entries to vmkernel logs. These alert messages indicate that the physical media has changed for the device. However, these messages do not apply to all LUN types. They are only critical for data LUNs but do not apply to management LUNs.
Workaround: No workaround. In this scenario, you can safely ignore alerts logged in reference to management LUNs.
A virtual machine can go into an endless loop of resetting SCSI LUNs, which prevents the virtual machine from being shut down
When SCSI drivers (either BusLogic or LSI Logic) of a virtual machine resets its LUNs for any reason, the reset can go into endless loop.
Attempts to kill the virtual machine are not successful.
Service console commands might provide misleading information about Cisco UCS Qlogic FCoE controllers
On Cisco Unified Computing System (UCS) systems with a Qlogic FCoE controller, service console commands esxcfg-scsidevs -a and lspci might not identify the controller as a Qlogic FCoE controller, but instead specify the controller as a Fibre Channel controller.
For example, the output of the following service console commands does not identify the Cisco UCS Qlogic FCoE controllers specifically as FCoE controllers.
- The lspci command for Cisco UCS Qlogic FCoE Controllers:
04:00.0 Fibre Channel: QLogic Corp. ISP2432-based 4Gb Fibre Channel to PCI Express HBA (rev 03)
04:00.1 Fibre Channel: QLogic Corp. ISP2432-based 4Gb Fibre Channel to PCI Express HBA (rev 03)
- The esxcfg-scsidevs -a command for Cisco UCS Qlogic FCoE Controllers:
vmhba1 qla2xxx link-up fc.20010025b500000a:20000025b500001a (0:4:0.0) QLogic Corp. ISP2432-based 4Gb Fibre Channel to PCI Express HBA
vmhba2 qla2xxx link-up fc.20010025b500000a:20000025b500000a (0:4:0.1) QLogic Corp. ISP2432-based 4Gb Fibre Channel to PCI Express HBA
VMware ESX might fail to boot on Dell 2900 servers
If your Dell 2900 server has a version of BIOS earlier than 2.1.1, ESX VMkernel might stop responding while booting. This is due to a bug in the Dell BIOS, which is fixed in BIOS version 2.1.1.
Workaround: Upgrade BIOS to the version 2.1.1 or later.
- VMware ESXi Embedded fails to boot on HP DL385 G2 servers when BIOS uses USB 1.1 controller
VMware ESXi Embedded systems do not recognize the USB 1.1 controller on HP DL385 G2 servers. As a result, the ESXi system fails to boot. This problem always occurs on HP DL385 G2 servers when the BIOS is set to use the USB 1.1 Controller.
Workaround: During the boot phase of an ESXi Embedded system, enable the USB 2.0 controller in the BIOS settings. In some installations, this controller appears as V1.1+V2.0.
No CIM indication alerts are received when the power supply cable and power supply unit are reinserted into HP servers
No new SEL(IML) entries are created for power supply cable and power supply unit reinsertion into HP servers when recovering a failed power supply. As a result, no CIM indication alerts are generated for these events.
Slow performance during virtual machine power-On or disk I/O on ESX/ESXi on the HP G6 Platform with P410i or P410 Smart Array Controller
Some of these hosts might show slow performance during virtual machine power on or while generating disk I/O. The major symptom is degraded I/O performance, causing large numbers of error messages similar to the following to be logged to
Mar 25 17:39:25 vmkernel: 0:00:08:47.438 cpu1:4097)scsi_cmd_alloc returned NULL!
Mar 25 17:39:25 vmkernel: 0:00:08:47.438 cpu1:4097)scsi_cmd_alloc returned NULL!
Mar 25 17:39:26 vmkernel: 0:00:08:47.632 cpu1:4097)NMP: nmp_CompleteCommandForPath: Command 0x28 (0x410005060600) to NMP device
"naa.600508b1001030304643453441300100" failed on physical path "vmhba0:C0:T0:L1" H:0x1 D:0x0 P:0x0 Possible sense data: 0x
Mar 25 17:39:26 0 0x0 0x0.
Mar 25 17:39:26 vmkernel: 0:00:08:47.632 cpu1:4097)WARNING: NMP: nmp_DeviceRetryCommand: Device
"naa.600508b1001030304643453441300100": awaiting fast path state update for failoverwith I/O blocked. No prior reservation
exists on the device.
Mar 25 17:39:26 vmkernel: 0:00:08:47.632 cpu1:4097)NMP: nmp_CompleteCommandForPath: Command 0x28 (0x410005060700) to NMP device
"naa.600508b1001030304643453441300100" failed on physical path "vmhba0:C0:T0:L1" H:0x1 D:0x0 P:0x0 Possible sense data: 0x
Mar 25 17:39:26 0 0x0 0x0.
Workaround: Install the HP 256MB P-series Cache Upgrade module.
On certain versions of vSphere Client, the battery status might be incorrectly listed as an alert
In vSphere Client from the Hardware Status tab, when the battery is in its learn cycle, the battery status provides an alert message indicating that the health state of the battery is not good. However, the battery level is actually fine.
A "Detected Tx Hang" message appears in the VMkernel log
Under a heavy load, due to hardware errata, some variants of e1000 NICs might lock up. ESX/ESXi detects the issue and automatically resets the card. This issue is related to Tx packets, TCP workloads, and TCP Segmentation Offloading (TSO).
Workaround: You can disable TSO by setting the /adv/Net/UseHwTSO option to 0 in the esx.conf file.
Upgrade and Installation
vSphere Host Update Utility displays incorrect error message while upgrading from ESXi 3.5.x to ESXi 4.0.x
When you upgrade from ESXi 3.5.x to ESXi 4.0.x by using the vSphere Host Update Utility, the Utility might show an error message similar to the following:
Attempted to read or write protected memory. This is often an indication that other memory is corrupt
Workaround: None. You can ignore this error message.
The vCenter Server system's Database Upgrade wizard might overestimate the disk space requirement during an upgrade from VirtualCenter 2.0.x to vCenter Server 4.0
During the upgrade of VirtualCenter 2.0.x to vCenter Server 4.0, the Database Upgrade wizard can show an incorrect value in the database disk space estimation. The estimation shown is typically higher than the actual space required.
vSphere Client installation might fail with Error 1603 if you do not have an active Internet connection
You can install the vSphere Client in two ways: from the vCenter Server media or by clicking a link on the ESX, ESXi, or vCenter Server Welcome screen. The installer on the vCenter Server media (.iso file or .zip file) is self-contained, including a full .NET installer in addition to the vSphere Client installer. The installer called through the Welcome screen includes a vSphere Client installer that makes a call to the Web to get .NET installer components.
If you do not have an Internet connection, the second vSphere Client installation method will fail with Error 1603 unless you already have .NET 3.0 SP1 installed on your system.
Workaround: Establish an Internet connection before attempting the download, install the vSphere Client from the vCenter Server media, or install .NET 3.0 SP1 before clicking the link on the Welcome screen.
If SQL Native Client is already installed, you cannot install vCenter with the bundled SQL Server 2005 Express database
When you are installing vCenter with the bundled SQL Server 2005 Express database, if SQL Native Client is already installed, the installation fails with the following error message:
An Installation package for the product Microsoft SQL Native Client cannot be found. Try the installation using a valid copy of the installation package sqlcli.msi.
Workaround: Uninstall SQL Native Client if it is not used by another application. Then, install vCenter with the bundled SQL Server 2005 Express database.
vSphere Client 4.0 download times out with an error message when you connect VI Client 2.0.x on a Windows 2003 machine to vCenter Server or an ESX/ESXi host
If you connect a VI Client 2.0.x instance to vCenter Server 4.0 or an ESX/ESXi 4.0 host, vSphere Client 4.0 is automatically downloaded onto the Windows machine where the VI Client resides. This operation relies on Internet Explorer to perform this download. By default, Internet Explorer on Windows 2003 systems blocks the download if the VI Client instance is VI Client 2.0.x.
Workaround: In Internet Explorer, select Tools > Internet Options > Advanced and uncheck the option Do not save encrypted pages to disk. Alternatively, download and install vSphere Client 4.0 manually from vCenter Server 4.0 or the ESX/ESXi 4.0 host.
vCenter Server database upgrade fails for Oracle 10gR2 database with certain user privileges
If you upgrade VirtualCenter Server 2.x to vCenter Server version 4.0 and you have connect, create view, create any sequence, create any table, and execute on dbms_lock privileges on the database (Oracle 10gR2), the database upgrade fails. The
VCDatabaseUpgrade.log file shows following error:
Error: Failed to execute SQL procedure. Got exception: ERROR [HY000] [Oracle][ODBC][Ora]ORA-01536: space quota exceeded for tablespace 'USERS'
Workaround: As database administrator, enlarge the user tablespace or grant the unlimited tablespace privilege to the user who performs the upgrade.
vCenter Server installation fails on Windows Server 2008 when using a non system user account
When you specify a non-system user during installation, vCenter Server installation fails with the following error message:
Failure to create vCenter repository
Workaround: On the system where vCenter Server is being installed, turn off the User Account Control option under Control Panel > User Accounts before you install vCenter Server. Specify the non-system user during vCenter Server installation.
Cannot log in to VirtualCenter Server 2.5 after installing VI Client 2.0.x, 2.5, and vSphere Client 4.0 and then uninstalling VI Client 2.0.x on a Windows Vista system
After you uninstall the VI Client 2.0.x on a Windows Vista machine where the VI Client 2.0.x, 2.5, and the vSphere Client 4.0 coexist, you cannot log in to vCenter Server 2.5. Login fails with the following message:
Class not registered(Exception from HRESULT:0x80040154(REGDB_E_CLASSNOTREG))
Workaround: Disable the User Account Control setting on the system where VI Client 2.0.x, 2.5, and vSphere Client 4.0 coexist,or uninstall and reinstall VI Client 2.5.
The ESX/ESXi installer lists local SAS storage devices in the Remote Storage section
When displaying storage locations for ESX or ESXi Installable to be installed on, the installer lists a local SAS storage device in the Remote Storage section. This happens because ESX/ESXi cannot determine whether the SAS storage device is local or remote and always treats it as remote.
If vSphere Host Update Utility loses its network connection to the ESX host, the host upgrade might not work
If you use vSphere Host Update Utility to perform an ESX/ESXi host upgrade and the utility loses its network connection to the host, the host might not be completely upgraded. When this happens, the utility might stop, or you might see the following error message:
Failed to run compatibility check on the host.
Workaround: Close the utility, fix the network connection, restart the utility, and rerun the upgrade.
vCenter Server installation on Windows Server 2008 with a remote SQL Server database fails in some circumstances
If you install vCenter Server on Windows 2008, using a remote SQL Server database with Windows authentication for SQL Server, and a domain user for the DSN that is different from the vCenter Server system login, the installation does not proceed and the installer displays the following error message:
25003.Setup failed to create the vCenter repository
Workaround: In these circumstances, use the same login credentials for vCenter Server and for the SQL Server DSN.
The Next run time value for some scheduled tasks is not preserved after you upgrade from VirtualCenter 2.0.2.x to vCenter Server 4.0
If you upgrade from VirtualCenter 2.0.2.x to vCenter Server 4.0, the
Next run time value for some scheduled tasks might not be preserved and the tasks might run unexpectedly. For example, if a task is scheduled to run at 10:00 am every day, it might run at 11:30 am after the upgrade.
This problem occurs because of differences in the way that VirtualCenter 2.0.2.x and vCenter Server 4.0 calculate the next run time. You see this behavior only when the following conditions exist:
- You have scheduled tasks, for which you edited the run time after the tasks were initially scheduled so that they now have a different
Next run time.
- The newly scheduled
Next run time has not yet occurred.
Workaround: Perform the following steps:
- Wait for the tasks to run at their scheduled
Next run time before upgrading.
- After you upgrade from vCenter 2.0.x to vCenter Server 4.0, edit and save the scheduled task. This process recalculates the
Next run time of the task to its correct value.
Virtual machine hardware upgrades from version 4 to version 7 cause Solaris guests lose their network settings
Virtual machine hardware upgrades from version 4 to version 7 changes the PCI bus location of virtual network adapters in guests. Solaris does not detect the adapters and changes the numbering of its network interfaces (for example, e1000g0 becomes e1000g1). This numbering change occurs because Solaris IP settings are associated with interface names, so it appears that the network settings have been lost and the guest is likely not to have proper connectivity.
Workaround: Determine the new interface names after the virtual machine hardware upgrade by using the
prtconf -D command, and then rename all the old configuration files to their new names. For example, e1000g0 might become e1000g1, so every
/etc/*e1000g0 file should be renamed to its
The vCenter Server installer cannot detect service ports if the services are not running
When you install vCenter Server and accept the default ports, if those ports are being used by services that are not running, the installer cannot validate the ports. The installation fails, and an error message might appear, depending on which port is in use.
This problem does not affect IIS services. IIS services are correctly validated, regardless of whether the services are running.
Workaround: Verify which ports are being used for services that are not running before beginning the installation and avoid using those ports.
- Upgrades where two versions of ESXi co-exist on the same machine fail
Two versions of ESXi on the same machine is not supported. You must remove one of the versions. The following workarounds apply to the possible combinations of two ESXi versions on the same machine.
- If ESXi Embedded and ESXi Installable are on the same machine and you choose to remove ESXi Installable and only use ESXi Embedded, follow the steps below.
- Make sure you can boot the machine from the ESX Embedded USB flash device.
- Copy the virtual machines from the ESXi Installable VMFS datastore to the ESXi Embedded VMFS datastore.
This is a best practice to prevent loss of data.
- Remove all partitions except for the VMFS partition on the disk with ESXi Installable installed.
- Reboot the machine and configure the boot setting to boot from the USB flash device.
- If ESXi Embedded and ESXi Installable are on the same machine and you choose to remove ESXi Embedded and only use ESXi Installable, follow the steps below.
- Boot the system from ESXi Installable.
- Reboot the machine and configure the boot setting to boot from the hard disk where you installed ESXi rather than the USB disk.
- If you can remove the ESXi Embedded USB device, remove it. If the USB device is internal, clear or overwrite the USB partitions.
- If two versions of ESXi Embedded or two versions of ESXi Installable are on the same machine, remove one of the installations.
Patch installation using vihostupdate fails on ESXi hosts for file sizes above 256MB
Patch installation fails on an ESXi 4.0 host if you install using vihostupdate command on a server which does not have a scratch directory configured, and the downloaded file size is above 256MB. The installation fails usually on a host machine which does not have an associated LUN, ESXi 4.0 installation on Fibre Channel, or Serial Attached SCSI (SAS) disk.
You should verify the scratch directory settings on the ESXi server and make sure that the scratch directory is configured. When the ESXi server boots initially, the system tries to auto configure the scratch directory. If storage is not available for the scratch directory, the scratch directory is not configured and points to a temporary directory.
To work around the limitation on single file size, you should configure a scratch directory on a VMFS volume using the vSphere Client.
To configure the scratch directory:
- Connect to the host with vSphere Client.
- Select the host in the Inventory.
- Click the Configuration tab.
- Select Advanced Settings from the Software settings list.
- Find ScratchConfig in the parameters list and set the value for ScratchConfig.ConfiguredScratchLocation to a directory on a VMFS volume connected to the host.
- Click OK.
- Reboot the host machine to apply your changes to the host.
The vihostupdate command can fail on ESXi 4.0 hosts for which the scratch directory is not configured
Depending on the configuration of the scratch directory, bundle sizes for example the size of the ESXi 4.0 Update 1 bundle, might be too large for an ESXi 4.0 host. In such cases, when you perform an installation with vihostupdate, if the scratch directory is not configured to use disk-backed storage the installation fails.
Workaround: You can change the configuration of the scratch directory by using the VMware vSphere Client or the VMware Update Manager. The following steps illustrate the use of the client.
- Check the configuration of the scratch directory.
The following is the navigation path from vSphere Client:
For an ESXi host the following applies:
- When the scratch directory is set to /tmp/scratch, the size of the bundle is limited. For example, you can apply a patch bundle of 163 MB, but you cannot apply an update bundle, such as an ESXi 4.0 update bundle of 281 MB.
- When the scratch directory is set to the VMFS volume path, / , you can apply bundles as large as an ESXi 4.0 bundle of 281 MB.
- Change the scratch directory to the appropriate setting using vSphere Client.
The following is the navigation path from vSphere Client: Configuration>Advanced Settings>ScratchConfig.
- Reboot the ESXi host for the edited settings to take effect.
- Issue the vihostupdate.pl command to install the bundle.
For example, you can issue a command such as the following, replacing the place holders as appropriate:
vihostupdate.pl --server --username root --password --bundle http:// .zip --install
When ESXi 3.5 is upgraded to ESXi 4.0 Update 4, the esxupdate query command does not show the installed bulletins
Bulletins are installed as part of the upgrade from ESXi 3.5 to ESXi 4.0 Update 4. However, after the upgrade, the esxupdate query command does not list any bulletins.
Workaround: The issue does not affect the core functionality of the host. No workaround.
vCenter Server, vSphere Client, and vSphere Web Access
Alarms with health status trigger conditions are not migrated to vSphere 4.0
The vSphere 4.0 alarm triggers functionality has been enhanced to contain additional alarm triggers for host health status. In the process, the generic Host Health State trigger was removed. As a result, alarms that contained this trigger are no longer available in vSphere 4.0.
Use the vSphere Client to recreate the alarms. You can use any of the following pre-configured VMware alarms to monitor host health state:
- Host battery status
- Host hardware fan status
- Host hardware power status
- Host hardware temperature status
- Host hardware system board status
- Host hardware voltage
- Host memory status
- Host processor status
- Host storage status
If the pre-configured alarms do not handle the health state you want to monitor, you can create a custom host alarm that uses the Hardware Health changed event trigger. You must manually define the conditions that trigger for this event alarm. In addition, you must manually set which action occurs when the alarm triggers.
Note: The pre-configured alarms already have default trigger conditions defined for them. You only need to set which action occurs when the alarm triggers.
The vSphere Client does not update sensors that are associated with physical events
The vSphere Client does not always update sensor status. Some events can trigger an update, such as a bad power supply or the removal of a redundant disk. Other events, such as chassis intrusion and fan removal, might not trigger an update to the sensor status.
Virtual machines disappear from the virtual switch diagram in the Networking View for host configuration
In the vSphere Client Networking tab for a host, virtual machines are represented in the virtual switch diagram. If you select another host and then return to the Networking tab of the first host, the virtual machines might disappear from the virtual switch diagram.
Workaround: Select a different view in the Configuration tab, such as Network Adapters, Storage, or Storage Adapters, and return to the Networking tab.
Starting or stopping the vctomcat Web service at the Windows command prompt might result in an error message
On Windows operating systems, if you use the
net start and
net stop commands to start and stop the vctomcat Web service, the following error message might appear:
The service is not responding to the control function.
More help is available by typing NET HELPMSG 2186.
Workaround: You can ignore this error message. If you want to stop the error message from occurring, modify the registry to increase the default timeout value for the service control manager (SCM).
For more information, see the following Microsoft KB article: http://support.microsoft.com/kb/922918.
The vc-support command uses a 64-bit DSN application and cannot gather data from the vCenter Server database
When you use the VMware
cscript vc-support.wsf command to retrieve data from the vCenter Server database, the default Microsoft
cscript.exe application is used. This application is configured to use a 64-bit DSN rather than a 32-bit DSN, which is required by the vCenter Server database. As a result, errors occur and you cannot retrieve the data.
Workaround: At a system prompt, run the
vc-support.wsf command with the 32-bit DSN
The vSphere Client Roles menu does not display role assignments for all vCenter Server systems in a Linked Mode group
When you create a role on a remote vCenter Server system in a Linked Mode group, the changes you make are propagated to all other vCenter Server systems in the group.
However, the role appears as assigned only on the systems that have permissions associated with the role. If you remove a role, the operation only checks the status
of the role on the currently selected vCenter Server system. However, it removes the role from all vCenter Server systems in the Linked Mode group without issuing a warning that the role might be in use on the other servers.
Workaround: Before you delete a role from vCenter Server system, ensure that the role is not being used across other vCenter Server systems. To see if a role is in use, go to the Roles view and use the navigation bar to select each vCenter Server system in the group. The role's usage is displayed for the selected vCenter Server system.
See vSphere Basic System Administration to learn about best practices for users and groups as well as information on setting roles for Linked Mode vCenter Server groups.
Joining a Linked mode group after installation is unsuccessful if UAC is enabled on Windows Server 2008
When User Account Control (UAC) is enabled on Windows Server 2008 32- or 64-bit operating systems and you try to join a machine to a Linked Mode group on a system that is
already running vCenter Server, the link completes without any errors, but it is unsuccessful. Only one vCenter Server appears in the inventory list.
Workaround: Complete the following procedures.
After installation, perform the following steps to turn off UAC before joining a Linked Mode group:
- Select Start>Setting>Control Panel>User Accounts to open the User Accounts dialog box.
- Click Turn User Account control on or off.
- Deselect User Account Control (UAC) to help protect your computer and click OK.
- Reboot the machine when prompted.
Start the Linked Mode configuration process as follows:
- Select Start > All Programs > VMware > vCenter Server Linked Mode Configuration.
- Click Next.
- Select Modify Linked-Mode configuration and click Next.
- Click Join this vCenter Server instance to an existing Linked-Mode group or another instance and click Next.
- Enter the server name and LDAP port information and click Next.
- Click Continue to complete the installation.
- Click Finish to end the linking process.
Log in to one of the vCenter Servers and verify that the servers are linked. After the vCenter Servers are linked, turn on UAC as follows:
- Select Start > Setting > Control Panel > User Accounts to open the User Accounts dialog box.
- Click Turn User Account control on or off.
- Select User Account Control (UAC) to help protect your computer and click OK.
- Reboot the machine when prompted.
Joining two vCenter Server instances fails with an error message in status.txt about failure to remove VMwareVCMSDS
Joining an existing standalone vCenter Server instance to a Linked Mode group causes the vCenter Server installer to fail. When this happens, vCenter Server does not start on the machine where you are performing the installation. Also, messages indicating problems with LDAP connectivity or the LDAP service being unreachable are written to the
/status.txt file, where
is the temporary directory defined on your Windows system. To diagnose this problem, open the
status.txt file and look for the following message:
[2009-03-06 21:44:55 SEVERE] Operation "Join instance VMwareVCMSDS" failed: : Action: Join Instance
Action: Removal of standalone instance
Action: Remove Instance
Problem: Removal of instance VMwareVCMSDS failed: The removal wizard was not able to remove all of the components. To complete removal, run "Adamuninstall.exe /i:
" after resolving the following error:
\VMwareVCMSDS' could not be deleted.
The directory is not empty.
Workaround: Perform the following steps:
- From a command prompt with administrator-level privileges, change directories to the vCenter Server installation directory.
- Delete the
- Recover the local LDAP instance by typing
Networking problems and errors might occur when analyzing machines with VMware Guided Consolidation
When a large number of machines are under analysis for Guided Consolidation, the vCenter Collector Provider Services component of Guided Consolidation might be mistaken for a virus or worm by the operating system on which the Guided Consolidation functionality is installed. This occurs when the analysis operation encounters a large number of machines that have invalid IP addresses or name resolution issues. As a result, a bottleneck occurs in the network and error messages appear.
Workaround: Do not add machines for analysis if they are unreachable. If you add machines by name, make sure the NetBIOS name is resolvable and reachable. If you add machines by IP address, make sure the IP address is static.
Virtual machine templates stored on shared storage become unavailable after Distributed Power Management (DPM) puts a host in standby mode or when a host is put in maintenance mode
The vSphere Client associates virtual machine templates with a specific host. If the host storing the virtual machine templates is put into standby mode by DPM or into maintenance mode, the templates appear disabled in the vSphere Client. This behavior occurs even if the templates are stored on shared storage.
Workaround: Disable DPM on the host that stores the virtual machine templates. When the host is in maintenance mode, use the Datastore browser on another host that is not in maintenance or standby mode and also has access to the datastore on which the templates are stored to find the virtual machine templates. Then you can provision virtual machines using those templates.
You might encounter a LibXML DLL module load error when you fresh install vSphere CLI on some Windows platforms, such as Windows Vista Enterprise SP1 32bit for the first time
Incorrect links on ESX and ESXi Welcome page
The download links under vSphere Remote Command Line section, vSphere Web Services SDK section, and the links to download vSphere 4 documentation and VMware vCenter on the Welcome page of ESX and ESXi are wrongly mapped.
Workaround: Download the products from the VMware Web site.
On Nexus 1000v, distributed power management cannot put a host into standby
If a host does not have Integrated Lights-Out (iLO) or Intelligent Platform Management Interface (IPMI) support for distributed power management (DPM), that host can still use DPM provided all the physical NICs of the host that are added to Nexus 1000V DVS have Wake-on-LAN support. If even one of the physical NICs is not Wake-on-LAN supported, the host cannot be put into standby by DPM.
Virtual Machine Management
Custom scripts assigned in vmware-toolbox for suspend power event do not run when you suspend the virtual machine from the vSphere Client
If you have assigned a custom script to the suspend power event in the Script tab of vmware-toolbox and you have configured the virtual machine to run VMware Tools scripts when you perform the suspend scripts, then the custom scripts are not run when you suspend the virtual machine from the vSphere Client.
Automatic VMware Tools upgrade on guest power on reboots the guest automatically without issuing a reboot notification
If you select to automatically update VMware Tools on a Windows Vista or Windows 2008 guest operating system, when the operating system powers on, VMware Tools is updated and the guest operating system automatically reboots without issuing a reboot notification message.
An IDE hard disk added to a hardware version 7 virtual machine is defined as Hard Disk 1 even if a SCSI hard disk is already present
If you have a hardware version 7 virtual machine with a SCSI disk already attached as Hard Disk 1 and you add an IDE disk, the virtual machine alters the disk numbering. The IDE disk is defined as Hard Disk 1 and the SCSI disk is changed to Hard Disk 2.
Workaround: None. However, if you decide to delete one of the disks, do not rely exclusively on the disk number. Instead, verify the disk type to ensure that you are deleting the correct disk.
Reverting to snapshot might not work if you cold migrate a virtual machine with a snapshot from an ESX/ESXi 3.5 host to an ESX/ESXi 4.0 host
You can cold migrate a virtual machine with snapshots from an ESX/ESXi 3.5 host to ESX/ESXi 4.0 host. However, reverting to a snapshot after migration might not work.
The vCenter Server fails when the delta disk depth of a linked virtual machine clone is greater than the supported depth of 32
If the delta disk depth of a linked virtual machine clone is greater than the supported depth of 32, the vCenter Server fails and the following error message appears:
Win32 exception: Stack overflow
In such instances, you cannot restart the vCenter Server unless you remove the virtual machine from the host or clean the vCenter Server database. Consider removing the virtual machine from the host rather than cleaning the vCenter Server database, because it is much safer.
Workaround: Perform the following steps:
- Log in to the vSphere Client on the host.
- Display the virtual machine clone in the inventory.
- Right-click the virtual machine and choose Delete from Disk.
- Restart the vCenter Server.
Note: After you restart the vCenter Server, if the virtual machine is listed in the vSphere Client inventory and the Remove from Inventory option is disabled in the virtual machine context menu, you must manually remove the virtual machine entry from the vCenter database.
Creating a new SCSI disk in a virtual machine can result in an inaccurate error message
When you create a new SCSI disk in a virtual machine and you set the SCSI bus to virtual, an error message is issued with the following line:
Please verify that the virtual disk was created using the "thick" option.
However, thick by itself is not an option. The option should be eagerzeroedthick.
Workaround: Using the command line, create the SCSI disk with the vmkfstools command and the eagerzeroedthick option.
The Installation Boot options for a virtual machine are not exported to Open Virtualization Format (OVF)
When you create an OVF package from a virtual machine that has the Installation Boot option enabled, this option is ignored during export. As a result, the OVF descriptor is missing the
InstallSection element, which provides information about the installation process. When you deploy an OVF package, the
InstallSection element is parsed correctly.
Workaround: After exporting the virtual machine to OVF, manually create the
InstallSection parameters in the OVF descriptor. If a manifest (
.mf) file is present, you must regenerate it after you modify the OVF descriptor.
Specifies that an install boot is needed.
The inclusion of the
InstallSection parameters in the descriptor informs the deployment process that an install boot is required to complete deployment. The
ovf:initialBootStopDelay attribute specifies the boot delay.
See the OVF specification for details.
Virtual machine fails to boot after adding (iLO) virtual CD-ROM without media as a SCSI device
After adding Integrated Lights-Out (iLO) virtual CD-ROM without media to the virtual machine as a SCSI device, virtual machine fails during booting when trying to boot from the virtual CD-ROM.
The three workarounds for this issue are:
- Ensure that iLO virtual CD-ROM always contains media connected when any virtual machine uses it.
- If virtual CD-ROM is not used for guest operating system installation in the virtual machine, change the boot order in the virtual machine BIOS to list hard disk, floppy disk, and NIC above CD-ROM.
- Avoid the usage of iLO virtual CD-ROM. ESX can connect both local and remote CD-ROM devices and ISO images to the virtual machines, without enforcing the restriction of only one CDROM device being exposed by iLO on a system.
vMotion and Storage vMotion
Reverting to a snapshot might fail after reconfiguring and relocating the virtual machine
If you reconfigure the properties of a virtual machine and move it to a different host after you have taken a snapshot of it, reverting to the snapshot of that virtual machine might fail.
Workaround: Avoid moving virtual machines with snapshots to hosts that are very different (for example, different version, different CPU type, etc.)
Using Storage vMotion to migrate a virtual machine with many disks might time out
A virtual machine with many virtual disks might be unable to complete a migration with Storage vMotion. The Storage vMotion process requires time to open, close, and process disks during the final copy phase. Storage vMotion migrations of virtual machines with many disks might time out because of this per-disk overhead.
Workaround: Increase the Storage vMotion
fsr.maxSwitchoverSeconds setting in the virtual machine configuration file to a larger value. The default value is 100 seconds. Alternatively, at the time of the Storage vMotion migration, avoid running a large number of provisioning operations, migrations, power on, or power off operations on the same datastores the Storage vMotion migration is using.
Storage vMotion of NFS volume may be overridden by NFS server disk format
When you use Storage vMotion to migrate a virtual disk to an NFS volume or perform other virtual machine provisioning that involves NFS volumes, the disk format is determined by the NFS server where the destination NFS volume resides. This overrides any selection you made in the Disk Format menu.
If ESX/ESXi hosts fail or reboot during Storage vMotion, the operation can fail and Virtual machines might become orphaned
If hosts fail or reboot during Storage vMotion, the vMotion operation can fail. The destination virtual machine's virtual disks might show up as orphaned in the vSphere inventory after the host reboots. Typically, the virtual machine's state is preserved before the host shuts down.
If the virtual machine does not show up in an orphaned state, check to see if the destination VMDK files exist.
Workaround: You can manually delete the orphaned destination virtual machine from the vSphere inventory. Locate and delete any remaining orphaned destination disks if they exist on the datastore.
VMware High Availability and Fault Tolerance
Failover to VMware FT secondary virtual machine produces error message on host client
When VMware Fault Tolerance is failing over to a secondary virtual machine, if the host chosen for the secondary virtual machine has recently booted, the host client sees this attempt as failing and displays the following error message:
Login failed due to a bad username or password.
This error message is seen because the host has recently booted and it is possible that it has not yet received an SSL thumbprint from the vCenter Server. After the thumbprint is pushed out to the host, the failover succeeds. This condition is likely to occur only if all hosts in an FT-enabled cluster have failed, causing the host with the secondary virtual machine to be freshly booted.
Workaround: None. The failover succeeds after a few attempts.
Changing the system time on an ESX/ESXi host produces a VMware HA agent error
If you change the system time on an ESX/ESXi host, after a short time interval, the following HA agent error appears:
HA agent on <server> in <cluster> in <data center> has an error.
This error is displayed in both the event log and the host's Summary tab in the vSphere Client.
Workaround: Correct the host's system time and then restart vpxa by running the
service vmware-vpxa restart command.
VMware Fault Tolerance does not support IPv6 addressing
If the VMkernel NICs for Fault Tolerance (FT) logging or vMotion are assigned IPv6 addresses, enabling Fault Tolerance on virtual machines fails.
Workaround: Configure the VMkernel NICs using the IPv4 addressing.
Hot-plugging of devices is not supported when FT is disabled on virtual machines
The hot-plugging feature is not supported on virtual machines when VMware Fault Tolerance is enabled or disabled on the virtual machines. You must turn off Fault Tolerance temporarily before you hot-plug a device. After hot-plugging, you can turn-on the FT. But after a hot-removal of a device, you should reboot the virtual machine to turn-on the FT.
Windows Server 2008 R2 64-bit IP virtualization might not work on vSphere 4.0 Update 1
IP virtualization, which allows you to allocate unique IP addresses to RDP sessions might not work on a Windows 2008 R2 Terminal Server running on vSphere 4.0 Update 1. However, IP virtualization works when you configure a physical Windows 2008 R2 Terminal Server, or when you run a Windows 2008 R2 virtual machine on XenServer 5.5 Update 2 Dell OEM Edition.
This issue might occur if you install VMware Tools after installing Remote Desktop services.
Workaround: Choose custom installation for installing VMware Tools, and remove VMCI from the list of drivers that should be installed.
Virtual machine snapshots stop responding when certain conditions apply
Attempts to take a virtual machine snapshot might result in the display of the in progress status when all of the following conditions apply:
In such cases, the in progress status continues to be displayed until the task display times out. Moreover, the process continues, preventing other snapshots from being taken.
- The Snapshot the virtual machine’s memory option is not selected.
- The quiesce guest file system option is selected.
- A third-party VSS (Volume Shadow copy Service) provider is installed
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