VMware Workstation 4.5
You can find troubleshooting notes and tips for advanced users in the knowledge base on the VMware Web site at www.vmware.com/kb.
The VMware Community is a set of moderated discussion forums hosted on the VMware Web site and is open to all VMware users. In the forums, you can share your experiences in using VMware products, raise technical questions or issues and benefit from the expertise and advice of other VMware users.
The VMware newsgroups are primarily forums for users to help each other. You are encouraged to read and post issues, work-arounds and fixes. While VMware personnel may read and post to the newsgroups, they are not a channel for official support. The VMware NNTP news server is at news.vmware.com.
For more information on the forums and newsgroups, see www.vmware.com/support/newsgroups.htm.
If you have problems while running VMware Workstation, please report them to the VMware support team.
These guidelines describe the information we need from you to diagnose problems.
If a virtual machine exits abnormally or crashes, please run the support script to collect the appropriate log files and system information. Follow the steps below that apply to your host computer.
If you are reporting a problem you encountered while installing VMware Workstation, it is also helpful to have your installation log file.
On a Windows host, the file is VMInst.log. It is saved in your temp folder. On a Windows NT host, the default location is C:\temp. On a Windows 2000, Windows XP or Windows Server 2003 host, the default location is C:\Documents and Settings\<username>\Local Settings\Temp. The Local Settings folder is hidden by default. To see its contents, open My Computer, go to Tools > Folder Options, click the View tab and select Show Hidden Files and Folders.
Be sure to register your serial number. You may then report your problems by submitting a support request at www.vmware.com/requestsupport.