Running Genesys SIP Routing and Voice Platform with VMware vMotion and HA on vSphere 5.5

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May 10, 2014

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VMware™s leading virtualization solutions provide multiple benefits to IT administrators and users. VMware virtualization creates a layer of abstraction between the resources required by an application and operating system, and the underlying hardware that provides those resources. This document provides direction to those interested in running vMotion, DRS and High Availability (HA) using the Genesys SIP Routing and Voice Voice Portal application on VMware® vSphere 5.5. It provides basic information on the architecture of Genesys App as well as the value of utilizing the VMware platform. Finally, the document outlines some best practices for utilizing the two product sets together in your datacenter.