FAQ

 

What is the current offer?

During this promotion, customers who place an eligible order can get a 10% discount off of list price to upgrade to vCloud Suite (Standard, Advanced, Enterprise edition) from vSphere (Standard, Enterprise, Enterprise Plus editions) or vSphere with Operations Management (vSOM ENT, vSOM ENT+ editions). 

The vCloud Suite Upgrade Promotion allows:

  1. All vSphere customers of Standard, Enterprise, Enterprise Plus editions can upgrade to any edition of vCloud Suite (Standard, Advanced, Enterprise) at a 10% discount
  2. All vSphere with Operations Management customers of Enterprise edition can upgrade to any edition of vCloud Suite (Standard, Advanced, Enterprise) at a 10% discount
  3. All vSphere with Operations Management customers of Enterprise Plus edition can upgrade to vCloud Suite (Advanced, Enterprise) at a 10% discount
  4. All vSphere with Operations Management customers of Enterprise Plus edition can currently upgrade to vCloud Suite of Standard edition at a 25% discount until July 29th, 2017. After this date, a new promotion will be effective at 10% discount from August 1st, 2017 until January 28th, 2018

This new 10%off promotion is only available to existing vSphere (STD, ENT, ENT+) and vSphere with Operations Management Enterprise and Enterprise Plus (vSOM ENT and vSOM ENT+) customers for a duration of 7 months. 

What is the timeframe for this promotion?

This promotion is valid from July 1st, 2017 until January 28th, 2018 at 11:59PM PT (Pacific Time) for all upgrade paths mentioned above, except for the upgrade from vSOM ENT Plus to vCloud Suite Standard edition, which will be effective from August 1st, 2017 until January 28th, 2018 at 11:59PM PT (Pacific Time).

What are the benefits of this promotion?

Take advantage of this limited time offer to upgrade to vCloud Suite, the comprehensive Enterprise-ready cloud management platform (CMP) that speeds up IT service delivery, improves IT operations, and delivers end user choice with control, across heterogeneous, multi-cloud environments at a 10% discount.

What are the benefits of vCloud Suites?

vCloud Suite Standard

Supports the Intelligent Operations Management use case for companies looking to proactively address health, performance and capacity management of IT services across multi-cloud environments in order to improve IT service performance and availability. 

vCloud Suite Advanced

Supports IT Automating IT use case for companies who need to automate the delivery and ongoing management of production ready infrastructure and application components across multi-cloud environments in order to reduce the time it takes to respond to requests for IT resources and to improve the ongoing management of provisioned resources. 

vCloud Suite Enterprise

Supports DevOps-Ready IT use case for companies looking to build a cloud solution for development teams that can deliver a complete application stack; support developer choice by providing both API and GUI access to resources; and provision resources across multi-cloud environments. Extend the solution scope by addressing continuous delivery to further speed up application development.

What additional capabilities do vSphere or vSphere with Operations Management (vSOM) customers get by upgrading to vCloud Suite

Additional capabilities when vSphere or vSOM customers upgrade to vCloud Suite Standard

vCloud Suite offers a direct upgrade of the vSphere (STD, ENT) licenses to vSphere Enterprise Plus edition which allows customers to boost business productivity with the full range of vSphere features.

vCloud Suite Standard delivers full intelligent operations from applications to infrastructure to plan, manage and scale SDDC and multi-cloud deployments. vCloud Suite delivers the complete Intelligent Operations use case:

  • Performance and optimization of vSphere environment (offered with VSOM)
  • Performance and capacity management across compute, network and storage
  • Custom dashboards to meet the needs of your lines of business (LOB)
  • Fully automated workloads balancing
  • 3rd party management packs for infrastructure
  • Full application stack level view with dependency mapping
  • Log analytics for faster troubleshooting
  • Business insights into infrastructure components with showback
  • Acquire application monitoring and entitlement to use 3rd party application management packs with additional purchase of Application Monitoring add-on for all/sub-set of their environment.
  • In addition for customers who are looking for automation capabilities, they can choose to buy vCloud Suite Advanced or Enterprise editions

Additional capabilities when vSphere or vSOM customers upgrade to vCloud Suite Advanced

vCloud Suite delivers the complete Intelligent Operations use case and supports IT Automating IT use case for companies who need to automate the delivery and ongoing management of production ready infrastructure and application components across multi-cloud environments in order to reduce the time it takes to respond to requests for IT resources and to improve the ongoing management of provisioned resources. 

In addition to the benefits of Standard edition, additional key benefits include the ability to:

  • Automate IT resource delivery processes to speed up the delivery of production ready infrastructure and application components
  • Model automation flows and policies as blueprints, making all automation logic explicit and easier to manage
  • Automate infrastructure costing and usage metering to support show back or chargeback processes
  •  Compare cost of private cloud service with public cloud alternatives

Additional capabilities when vSphere or VSOM customers upgrade to vCloud Suite Enterprise

vCloud Suite delivers the complete Intelligent Operations use case, IT Automating IT, and supports DevOps-Ready IT use case for companies looking to build a cloud solution for development teams that can deliver a complete application stack; support developer choice by providing both API and GUI access to resources; and provision resources across multi-cloud environments. Extend the solution scope by addressing continuous delivery to further speed up application development.

In addition to the benefits of Advanced edition, additional key benefits include the ability to:

  • Provision complete application stacks to developers in minutes across a hybrid cloud
  • Provide self-service access to resources through both Catalog and APIs
  • Support organizations with a mandate to deliver a developer cloud based on OpenStack

What are the requirements of this promotion?

For vSphere (Standard, Enterprise, Enterprise Plus) to vCloud Suite (any edition), customers must have purchased vSphere with Operations Management (Enterprise, Enterprise Plus) and must be currently active on Subscription and Support (SnS).

For vSphere (Standard, Enterprise, Enterprise Plus) to vCloud Suite (any edition), customers must have purchased vSphere (Standard, Enterprise, Enterprise Plus) and must be currently active on Subscription and Support (SnS).

The promotional vCloud Suite upgrade SKU(s) must be purchased by January 28th, 2018 at 11:59PM PT (Pacific Time).    

Which customers are eligible for this promotion?

This promotion is available to all existing commercial, academic, and U.S. Federal end-user customers. 

How can this promotion be purchased?

Purchases may be made through a VMware authorized reselling partner or directly with VMware. 

Are promotion purchases eligible for VMware purchasing programs?

This promotion is not eligible for VMware Volume Purchasing Program (VPP) or VMware Transactional Purchasing Program (TPP) discounts, but purchases are eligible for VPP or TPP points. This promotion cannot be combined with any other promotions or discounts for the same product.

Support

Is Subscription and Support (SnS) required?

A minimum 1 year of SnS is required with purchase.

Is SnS discounted?

Discounts are not offered for VMware SnS.

Whom can I contact if I have questions?

Please contact your VMware authorized reselling partner or VMware account representative if you have any questions.

Would vSphere licenses be upgraded to vSphere Enterprise Plus after purchasing any edition of vCloud Suite?

Yes, the vSphere edition will be upgraded to vSphere Enterprise Plus in oder to be compatible with all vCloud Suite capabilities.

What are the compatibility requirements?

Customers who are eligible to this upgrade promotion are subject to the VMware Compatibility Interop Matrix: https://www.vmware.com/resources/compatibility/sim/interop_matrix.php